What are the responsibilities and job description for the Teller position at Yoakum National Bank?
We are seeking a Full Time Teller for our Yoakum Office
As a Teller with YNB, you will be responsible for providing teller services either in the drive thru or the lobby while meeting performance standards and providing quality customer service.
Job Function:
- Conduct all credit and debit transactions in compliance with established bank policies and procedures.
- Maintain proper cash on hand and preparing daily settlement of teller cash and proof transactions.
- Perform additional customer services such as filling change order requests, issuing cashier's checks, taking loan payments, exchanging negotiable instruments, etc.
- Managing risk while actively practicing loss prevention.
- Demonstrate high level of accuracy and efficiency when conducting client transactions.
- Promote, represent, and welcome current and potential customers, employees, and vendors to the bank in a professional and inviting manner.
- Lead and encourage a positive working environment with a can-do attitude which fosters our core values.
- Perform other related duties assigned.
Skills & Knowledge:
- Accuracy and Quality – Ability to achieve a high standard with work processes and outcomes, can complete tasks with a concern for all details involved; monitors and checks work for precision, clarity, and completeness; produces quality results.
- Customer service – Ability to provide internal and external customers with the highest quality of customer service that meets their needs, in a timely, efficient, and professional manner; ability to follow up on customer complaints, questions or requests.
- Verbal Communication – Ability to express ideas effectively and speak clearly in individual or group situations, adjusting style and methods to meet specific needs of the audience; attentively listens to others to gather data and paraphrase meaning to verify understanding.
- Written Communication – Ability to use correct English grammar, punctuation, and spelling; communicates information (facts, ideas, or messages) in a succinct and organized manner; produces written information which may include technical material that is appropriate for intended audience.
- Dependability – Ability to make self available for work on a consistent and timely basis with infrequent unplanned absences; ability to ensure work responsibilities are covered when absent; ability to follow instructions and respond to managements directions.
- Teamwork – Ability to work cooperatively with others as part of a formal or informal team to accomplish Bank goals; ability to respect the needs, ideas, and contributions of others; ability to contribute to and accepts consensus; ability to subordinate own objectives to the bank or their team. Ability to focus on solving conflict, not blaming; ability to maintain confidentiality.
- Continuous Learning – Ability to take responsibility for own learning and development by acquiring and refining of technical and professional skills needed in job related areas; ability to proactively seek performance feedback and identify approaches to improve own performance.
- Teller/Cash Drawer Handling Experience.
- Knowledge of general banking policies /procedures.
- Basic skills operating a personal computer including Microsoft Word, Microsoft Excel, Microsoft Outlook, OneNote and navigating the internet.
- Typing Speed Minimum: 30 wpm, 0 errors.
- Completing clerical tasks such as filing, photocopying, scanning, and organizing.
Education:
Required
High School Diploma
Schedule: Monday to Friday: 8am – 5 pm (40 hours)
Benefits:
Yoakum National Bank is a competitive employer and provides many benefits from a choice of insurance coverages to company-matched 401k contributions.
Who we are:
Yoakum National Bank was chartered in 1890 and remains to this day a full-service, local financial institution, focused on providing banking services and personal loans to individuals and small business owners inTexas, especially in the Yoakum, Odessa/Midland, and Katy Markets. We are in the growth mode and expect to be growing substantially in size, reach, and range of services over the next several years.
Yoakum National Bank conducts employment background checks that may be used for decisions related to employment with Yoakum National Bank. Standard background checks performed on final candidates include past employment verifications, criminal history checks on convictions, outstanding arrest warrants within the past seven years and a credit check. Additional background checks relevant to the role may include a motor vehicle registration check. Applicants must be currently authorized to work in the United States on a full-time basis.