Studio Manager for New YogaSix Potomac - Very Competitive Compensation

 DESCRIPTION

Job Title: Studio Manager

Reports to: Franchise Owner

ABOUT OUR TEAM:

We believe everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is energizing, empowering, and fun. Established in 2012, YogaSix is the fastest-growing boutique yoga company in the United States, with over 200 independently owned and operated locations throughout the US and abroad. We are looking for top talent in Maryland to lead our studio.

POSITION:

The Studio Manager (SM) is the cornerstone of any YogaSix studio and is responsible for its financial and experiential success.  The SM oversees all aspects of studio functionality including Sales and Operations as well as the direct supervision of the team. They are also responsible for ensuring the studio is well-maintained and that customer service standards are upheld. They must have a passion for sales & customer service, take pride in their excellent communication skills, be a dedicated team leader who drives results, and be passionate about health and wellness. 

PREMIUM COMPENSATION & BENEFITS:

●      This position offers a competitive Base Salary based on experience with Opportunity to earn Monthly and/or Quarterly Bonuses based on performance

●      Two Weeks Paid Time Off Year One / Three Weeks Paid Time Off Year Two

●      Complete Benefits package

●      Free studio membership

●      Retail discounts

DUTIES

●      Revenue Generation: Manage and grow all revenue streams including:

o   Memberships and Class Packages

o   Retail

o   Workshops, Privates, and Teacher Trainings

●      Student Acquisition and Retention: A successful studio depends on supporting prospective students through the following life cycle:

o   Lead Generation

▪        Generating consistent lead flow through a blend of GrassRoots Marketing, Social Media, and Referrals

o   Booking Appointments

▪        Contacting leads promptly to establish relationships and get them booked for a class experience

o   Membership Sales

▪        Following a successful initial class experience, presenting the best membership option based on the student’s goals, and overcoming objections as appropriate

o   Retention

▪        Ensure new members are onboarded properly and continue to feel the value of membership through both utilizing classes and ensuring class quality is exceptional

▪        Work with Studio Owner and Director of Education to optimize class schedule on an ongoing basis

●      Marketing: Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention, and loyalty

o   Schedule/participate in Grassroots Marketing partnerships weekly to drive new guest traffic

o   Social media management

●      Leadership

o   Recruit, hire, train, supervise, coach, mentor all wellness advisors

●      Studio Operations

o   Manage studio budget, spending, and reporting

o   Manage maintenance issues, inventory, and cleaning

o   Participate in studio, regional, and company-wide meetings and trainings as needed

o   Work closely with the Studio Owner and Corporate Office to ensure the health and profitability of the studio

JOB REQUIREMENTS:

●      Sales & Management Experience

o   2 years of retail/service sales or fitness sales experience

o   Confident in generating personal sales and training Wellness Advisors in sales

o   Experience supervising and training people successfully

o   Ability to manage and drive all revenue streams: memberships, retail, and teacher training

o   Proven experience in generating and following up on leads

●      Communication & People Skills

o   Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

o   Ability to work harmoniously with co-workers, clients and the general public

o   Ability to stay calm at all times and act respectfully and professionally, even with customers who may voice frustrations

o   Strong customer service skills

o   Solid writing and grammar skills

●      Organizational, Professional, & Technological

o   Ability to excel in a fast-changing, diverse environment

o   Ability to recognize areas of improvement and make changes using good judgment

o   Ability to prioritize and multitask

o   Highly organized, proficient in data management, ability to prioritize and meet deadlines

o   Professional, punctual, reliable, and neat

o   Strong attention to detail and accuracy

o   Trustworthy and able to handle confidential information

o   Proficient with computers and Studio software