General Manager

Position: General Manager

Location: YogaSix Idaho (Boise, Garden City, Meridian)

Reporting to: Director of Operations

JOB OVERVIEW:

The General Manager at YogaSix Idaho is a visionary leader who oversees the studio's operational, financial, and cultural success. This role is pivotal in fostering a vibrant community, achieving business objectives, and creating an environment where team members and members feel valued and inspired. Key KPIs in the success of this role are centered around membership renewal and retention, and overall revenue growth for three yoga studios in Boise, Garden City, and Meridian.

COMPANY OVERVIEW:

YogaSix believes everyone deserves the mind-body experience of yoga and offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix will soon be the fastest growing boutique yoga studio in the nation and we seek committed professionals to help drive our growth into the next phase of expansion.

KEY RESPONSIBILITIES:

Business Acumen:

• Formulate comprehensive business strategies that address membership, retail goals, and overall studio profitability.

• Present recommendations to the franchise owner on 1) membership trends, seasonality, revenue projections, and prospecting 2) operational needs to keep the studio functioning in an A fashion 3) customer service issues 4) ideas for growth

• Oversee month over month financial performance to ensure studios’ financial health.

• Spearhead corporate partnerships and community engagement initiatives to enhance studio visibility and impact.

• Implement studio/staff-wide policies effectively, ensuring alignment with overarching goals.

• Use online platforms and software for customer relations management processes, POS systems for membership sale, billing and collections.

Building Effective Teams:

• Strategically manage team composition, recognizing strengths and areas for improvement, and addressing hiring needs proactively.

• Help to manage staff schedule, membership payments and software needs, operationalize check-in and check out flows, manage the studio relating to all

maintenance

• Offer timely feedback and coaching, enhancing team performance and individual growth.

• Supervise the training and development of staff, focusing on cultivating future leaders within the studio.

• Encourage efficient time management and task prioritization, ensuring operational excellence.

Creative Problem Solving:

• Manage conflicts decisively and constructively, maintaining composure in challenging situations.

• Exhibit a solution-focused approach, ensuring effective problem resolution in line with company standards.

• Anticipate and tackle potential issues proactively, demonstrating foresight and strategic thinking.

Learning on the Fly:

• Maintain expertise in operational procedures and policies, guiding the team and studio through transitions and updates seamlessly.

• Adapt to and manage changes proactively, ensuring the team remains agile and responsive to new strategies or processes.

Interpersonal Savvy:

• Cultivate a strong community ethos within the studio, mirroring the supportive spirit of YogaSix.

• Create an inviting atmosphere where team members are enthusiastic about their work environment.

• Uphold and promote exceptional hospitality standards, ensuring both staff and members experience our core values firsthand.

• Develop meaningful relationships within the studio, with instructors, and the local community, celebrating achievements and fostering a culture of gratitude.

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JOB REQUIREMENTS:

• Strong sales skills, competitive spirit, and confident in generating personal sales as well training Wellness Advisors in executing on the sales process

• Ability to manage and drive all revenue streams, including but not limited to: memberships, retail, and teacher training

• Highly organized, detailed, goal and solutions-oriented with an “owner’s” mentality

• Identifies areas of improvement in studio operations and works with the Leadership team to implement system-wide change

• Takes initiative and uses good judgment when working with member and prospect concerns

• Has a growth mindset and is always looking to learn, improve and grow personally and professionally

• Has experience managing teams in a fast paced, sales-oriented environment

• Highly organized, proficient in data management, ability to multitask, prioritize and meet deadlines

• Accessible and available to work on the weekends and evenings as needed

• Trustworthy, reliable, dependable and can respect confidences

• Has a passion for people and the health and wellness industry

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, Depth perception and the ability to adjust and focus

• Must be able to effectively hear in person and via telephone

EXPERIENCE:

• Relevant: 2 years (Required)

• Retail Sales: 2 years (Preferred)

• Customer Service: 2 years (Required)

COMPENSATION & PERKS:

This position offers a competitive base salary based on experience and performance, with a variable compensation component based on achieving sales goals.

Salary: $50k/year

Bonus: Opportunity to earn up to 25% bonus based on performance.

Opportunities for advancement exist within YogaSix Idaho as well as the greater YogaSix network.

Job Type: Full-time

Pay: From $50,000.00 per year

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $50,000