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Field Service Technician I (L&A)

Yoh, A Day & Zimmermann Company
Charlotte, NC Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 5/18/2025

Field Service Technician I

SUMMARY

Install and service Murata Machinery USA, Inc.s Logistic & Automation Division products. Assist sales personnel and train customer personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.

  • Install material handling products such as stacker cranes, conveyors and / or AGVs.
  • Demonstrate new equipment in customer plants including electrical and / or mechanical check-outs, set-up, de-bug, operation and programming.
  • Service L&A Products by doing the following functions :

a. Perform basic electrical / electronic or mechanical problem diagnosis and repair in customers plants.

b. Advise and assist customers with most operation and programming problems.

c. Perform most maintenance work and provide basis assistance needed by customer.

d. Advise and assist in selection and ordering of tools and repair parts.

  • Prepare and submit installation / service and expense reports accurately and promptly electronically.
  • Keep up to date with technology changes in order to train customer personnel properly.
  • Assist Sales, Engineers and Project Managers as needed.
  • Maintain exceptional customer relationships with all clients.
  • Provide assistance to higher level Technicians to improve response time and obtain training for additional skills. Assist other technicians as needed.
  • Qualifications

  • Mechanical aptitude and skills
  • Work experience on AC / DC motors, mechanical gear boxes, and gear reducers
  • Familiarity with one or more of the following pieces of equipment :  stacker cranes, conveyors, and / or AGV's.
  • Ability to use Microsoft Office Programs
  • Ability to read and understand equipment drawings
  • EDUCATION and / or EXPERIENCE

    Associates degree (AS) in Electrical, Electronics or Mechanical Engineering; 0-2 years of related experience and / or training; or equivalent combination of education and experience. Previous experience in Material handling equipment is a plus.

    TRAVEL

    This position requires up to 90% travel including domestic and international and work at installation sites for extended periods of time. A valid drivers license and good driving record are required.

    Estimated Min Rate : $40768.00

    Estimated Max Rate : $58240.00

    Note : Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

    Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Visit to contact us if you are an individual with a disability and require accommodation in the application process.

    For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

    Salary : $58,240

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