Demo

Field Service Technician

Yoh, A Day & Zimmermann Company
Charlotte, NC Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/1/2025

Field Service Technician needed for a full-time, permanent opportunity with Yoh’s client located in Charlotte, North Carolina.

Pay Rate : $30-$32 per hour

JOB TITLE : Field Service Technician

STATUS : Full-Time, non-exempt

AREA : Finishing

JOB DESCRIPTION :

The Field Service Technician reports to the National Service Manager of the Finishing Business Unit and is responsible for installing equipment and investigating and troubleshooting technical problems. The position interacts mainly with the customers but also across the community as well as with outside businesses and individuals.

RESPONSIBILITIES :

  • Installs new or modified equipment at customer's facility ensuring full functionality according to specifications.
  • Analyzes performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine the nature and source of the problem and determine corrective actions or recommends spare parts replacements.
  • Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
  • Provides on-site technical assistance to help troubleshooting and repair equipment.
  • Maintains records of performance reports
  • Develops service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product.
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
  • Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
  • While in the office, provide phone support to customers calling the Customer Service hotline, logs calls and collets data inside the database and CRM.

REQUIREMENTS :

  • 1 years of experience in a manufacturing environment
  • High school or GED required, Bachelor’s preferred
  • Experience with installation, troubleshooting and repair of manufacturing equipment.
  • Self-starter, decision maker, problem solver, and analyst
  • Attentive to details but able to make time to think and improve
  • Manage concurrent tasks and responsibilities
  • Excellent oral and written communication skills
  • Customer Service oriented
  • Ability to multi-task, troubleshoot, able to work in a fast paced environment
  • Strong prioritization based on urgency and time management skills
  • Manage concurrent tasks and responsibilities
  • 75 % travel anticipated
  • Solid experience dealing with mechanical repair
  • Get Hired, Apply Now!

    Note : Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

    Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Visit to contact us if you are an individual with a disability and require accommodation in the application process.

    For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

    Salary : $66,560

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Field Service Technician?

    Sign up to receive alerts about other jobs on the Field Service Technician career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $54,058 - $69,452
    Income Estimation: 
    $65,102 - $82,712
    Income Estimation: 
    $61,824 - $83,251
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $81,544 - $101,492
    Income Estimation: 
    $70,494 - $89,086
    Income Estimation: 
    $65,102 - $82,712
    Income Estimation: 
    $61,824 - $83,251
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $81,544 - $101,492
    Income Estimation: 
    $81,544 - $101,492
    Income Estimation: 
    $75,028 - $92,753
    Income Estimation: 
    $70,094 - $94,325
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $92,982 - $115,182
    Income Estimation: 
    $79,540 - $98,616
    Income Estimation: 
    $97,686 - $120,598
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $105,679 - $151,773
    Income Estimation: 
    $60,680 - $77,749
    Income Estimation: 
    $54,058 - $69,452
    Income Estimation: 
    $56,714 - $74,079
    Income Estimation: 
    $102,517 - $196,564
    Income Estimation: 
    $70,494 - $89,086
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Yoh, A Day & Zimmermann Company

    Yoh, A Day & Zimmermann Company
    Hired Organization Address Ridgefield, CT Full Time
    CONTRACT POSITION – W2 ON-SITE POSITION IN RIDGEFIELD, CT 06877 HYBRID WORK SCHEDULE PAY RATE RANGE FROM $21.00 TO $23.0...
    Yoh, A Day & Zimmermann Company
    Hired Organization Address Indian Head, MD Full Time
    Job Title : Civil Design Engineer Worksite Location : Onsite in Indian Head, MD Clearance : Must currently hold or be ab...
    Yoh, A Day & Zimmermann Company
    Hired Organization Address St. Louis, MO Full Time
    Yoh is hiring a Buffer and Media Technician for our St. Louis, Mo client. The candidate will be responsible for the rout...
    Yoh, A Day & Zimmermann Company
    Hired Organization Address Boston, MA Full Time
    Job Description Job Description Please contact : Renu Goel 857-207-2676 renu.goel@yoh.com HYBRID ONSITE / Contract to Hi...

    Not the job you're looking for? Here are some other Field Service Technician jobs in the Charlotte, NC area that may be a better fit.

    Field Service Technician

    Helios Commercial Service Partners, Charlotte, NC

    Service Technician

    Next Level Technician, Concord, NC

    AI Assistant is available now!

    Feel free to start your new journey!