What are the responsibilities and job description for the Service Desk/AV Tech position at Yoh, A Day & Zimmermann Company?
Job Description
Job Description
Service Desk / AV Technician
Contract to Hire
The Colony (Grandscape), TX (Onsite)
Summary :
Troubleshoots and resolves end-user issues related to network and computer applications.
Maintains corporate computer infrastructure, including servers, desktops, laptops, mobile technology, and networks.
Supports innovation and project execution to improve IT environments.
Diagnose and troubleshoot complex computer and application network issues.
Provide Level 2 application and network support to Network Systems Administrators.
Lead efforts to enhance laptop, phone, and tablet technology.
Support and maintain audio-visual (A / V) equipment for meetings and town halls.
Coordinate Sales team onboarding support with business teams.
Train new team members and create procedural documentation.
Provide mobile device support for end-users.
Develop and deliver basic end-user training based on business needs.
Collaborate with IT team members to resolve customer issues effectively.
Lead communication efforts regarding system issues within IT and business teams.
Requirements :
5 years of experience with laptop systems, Microsoft Windows, and various hardware.
5 years managing Microsoft Office applications.
1 years supporting A / V equipment.
Basic knowledge of servers, networking, and Wi-Fi.
Experience with tablets and macOS devices.
Ability to handle multiple tasks and high request volumes.
Strong communication skills (email, phone, in-person).
Availability for on-call support after hours and weekends.
Estimated Pay Low - $28
Estimated Pay High - $30
NOTICE- Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
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Note : Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https : / / www.yoh.com / applicants -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Company Description
Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.
Company Website : https : / / www.yoh.com /
Company Description
Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website : https : / / www.yoh.com /
Salary : $28 - $30
