SAP Business Analyst - Sales and Distribution

Summary

We are seeking a skilled Business Analyst with expertise in  SD (Sales and Distribution) to join our dynamic team. The ideal candidate will bring a strong understanding of the Order-to-Cash (OTC) process, hands-on experience with SAP ECC implementation, and a proven track record of driving business efficiency. This role will focus on analyzing sales distribution processes, optimizing workflows, and collaborating with cross-functional teams to support organizational goals. The candidate will also serve as an SAP OTC Consultant, leveraging their technical and functional expertise to lead SAP implementations and provide ongoing system support.

Responsibilities

• Analyze and optimize the Order-to-Cash (OTC) process to enhance sales and distribution efficiency.
• Lead and manage the implementation, configuration, and optimization of SAP OTC processes within SAP ECC 6.0 and higher versions.
• Collaborate with business stakeholders to gather requirements, design SAP-based solutions, and translate them into actionable outcomes.
• Conduct process analysis, design, and documentation for key OTC functions, including order management, credit management, pricing, logistics, transportation, billing, and related processes.
• Support the implementation, configuration, and maintenance of SAP ECC systems specific to sales and distribution modules.
• Collaborate with SAP functional and technical teams to ensure seamless integration with other modules such as MM (Materials Management), WM (Warehouse Management), FI (Financial Accounting), CS (Customer Service), TMS (Transportation Management System), and more.
• Configure the SAP system to meet business needs, troubleshoot system issues, and provide ongoing production support.
• Identify process gaps, recommend improvements, and drive continuous enhancement initiatives.
• Provide data-driven insights and reporting to support sales forecasting, inventory management, and distribution strategies.
• Act as a liaison between business units and IT teams to ensure seamless system functionality and process alignment.
• Conduct training sessions and create comprehensive documentation to support end-users in adopting new processes and tools.
• Leverage knowledge of integration with external applications using EDI/IDOC, APIs, and other file-based interfaces to enhance system connectivity.

Knowledge and Skills

• Minimum of 5 years of experience as a Business Analyst or SAP OTC Consultant, with a focus on sales and distribution processes.
• Proven experience with at least two full-cycle SAP ECC implementations (version ECC 6.0 or higher).
• Strong expertise in the Order-to-Cash (OTC) process within a sales distribution environment.
• Hands-on experience in configuring and supporting SAP OTC systems, including order management, pricing, billing, and logistics.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaborate effectively with cross-functional teams.

Education and Experience

• Bachelor’s degree , Information Technology, or a related field.
• SAP certification (e.g., SAP SD or equivalent) is an added advantage.

Preferred Skills 

• Familiarity with SD (Sales and Distribution) processes in supply chain or distribution networks.
• Experience with data analysis tools (e.g., Excel, SAC, Tableau) and reporting.
• Knowledge of integration between SAP ECC and other enterprise systems or modules (MM, WM, FI, CS, TMS).
• Exposure to EDI/IDOC, API, and file-based interface integrations.

Physical Requirements

• Must be able to remain in a stationary position, often sitting or standing for prolonged periods of time while working on a computer.
• Ability to repeat motions that include the wrists, hands and/or fingers
• Must be able to occasionally lift and or move up to 20 pounds