What are the responsibilities and job description for the Dental Office Treatment Coordinator and Receptionist position at Yonghee Lee D.D.S INC.?
About Us: Our office provides high-quality dental care with a focus on comfort, professionalism, and compassion. Our team is dedicated to ensuring that every patient feels welcome and well cared for. We are seeking a friendly and organized Dental Receptionist and Treatment Coordinator to join our team and help maintain the smooth operation of our office.
Job Description: You will be the first point of contact for our patients, setting the tone for their experience at our practice. Your responsibilities will include front desk operations, treatment/ insurance benefit coordinating, 3rd party financing, scheduling appointments, maintaining hygiene and patient recall, handling patient inquiries, and supporting the dental team and management as needed to ensure exceptional patient care.
Key Responsibilities:
- Greet patients warmly and professionally upon arrival
- Schedule and confirm appointments for patients
- Answer phone calls and respond to patient inquiries
- Verify patient information and insurance details and history
- Process patient payments
- Maintain accurate patient records and files
- Assist with patient check-in and check-out
- Coordinate with the dental team to ensure smooth office operations
- Ensure the reception area is neat and organized
- Adhere to all office policies, procedures, and HIPAA and OSHA regulations
Qualifications:
- 1 year previous experience with PPO dental insurance
- Bilingual (Spanish) with excellent communication and customer service skills
- Strong timekeeping and organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- Proficient with computer systems and dental office software (experience with Practice Web/Open Dental a plus)
- A positive, friendly, and professional attitude
Benefits:
- Competitive salary
- Paid time off and holidays
- Professional development opportunities
- Friendly and supportive work environment
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $25