What are the responsibilities and job description for the Administrative Assistant I, Passport Acceptance Facility position at York County Government?
About us
York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success.
Mission Statement - York County provides quality public services in an open, efficient, and responsive manner.
Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed.
About the Department: The Clerk of Court is an elected official who serves a 4-year term. The Clerk of Court serves both the Circuit Court and the Family Court and is responsible for docket management, receipt of fees, fines and costs, maintenance of all court records and submission of reports to a variety of state and federal agencies. Circuit Court is divided into General Sessions (Criminal) and Common Pleas (Civil) cases. Some of the Clerk of Court duties for these courts include receipt of criminal warrants, jury management and staffing the courtrooms while court is in session. The Clerk of Court is also responsible for Family Court and the collection and disbursement of court ordered child support and/or alimony payments, issuance of Rules to Show Cause, child support enforcement and filing of Orders of Protection. The Clerk of Court for York County also serves as the Register of Deeds and is responsible for recording all property transactions and records as required by state law. Additionally, the Clerk of Court is over the Passport Acceptance Facility Office.About our opportunity
We invite you to join our team as a part-time (25 hours per week), non-exempt Administrative Assistant I. The purpose of this position is to process applications as a certified Passport Agent by following procedures set forth in the Passport Agent Reference Guide issued by the U.S. Department of State; answer multi-line telephone calls and provide accurate information and assistance to callers; retrieve voicemail and return calls; and set appointments as requested.
Projected Hiring Range: $16.61 - $20.76 per hour. Salary is based on qualifications.
Location: Passport Acceptance Facility, Rock Hill, SC
Work Schedule: Monday – Friday, 8:00 am -5:00 pm; hours may vary based on operational needs for approximately 25 hours per week.
Our Total Compensation Package:
- Compensation – competitive market-rate pay, and negotiable based on qualifications.
- Deferred Compensation 401K Plans
- Public Loan Forgiveness Program (Student Loan Forgiveness Program)
- 11 Paid Holidays 3 Optional Holidays
- SC State Retirement Plan Pension
- Paid Vacation and Sick Time
- Critical Care and Cancer Insurance
- Wellness Screenings
- Employee Assistance Programs
- Professional Development / Trainings / Conferences
Duties and Responsibilities:
- Collects applicant’s required information to apply for a United States passport and examines the documentation and application in close detail to ensure all required information is provided, while maintaining alertness of fraudulent and suspicious applicants. Processes passport applications and mails them to the US Department of State to be processed, which requires the ability to drive to and from the Post Office.
- Assists the general public who are applying for their passport. Answers any questions they may have and provide the forms needed to complete and obtain a US passport.
- Ensures all passport applications are processes in accordance with established rules, regulations and procedures.
- Assists with answering multiple phone calls and voice mail. Ensures the caller is getting the correct information to obtain a passport.
- Verifies passport totals match monies received, manages monthly totals of executed passports and forwards to supervisors, manages retention system of passport transmittals, and guides/assists acceptance agents in the processing of passports.
- Creates office supply order and submit to appropriate person. Ensures that the office has all of the updated forms from the US Department of State to obtain a US passport.
- Performs related work as assigned.
About you
Experience and Education Requirements:
- High School Diploma or GED equivalent.
- Two (2) years of clerical or administrative support experience or an equivalent combination of education, training and experience.
- Valid Driver’s License.
- Notary Public Commission.
- Passport Acceptance Agent Certification. (The Clerk of Court will provide the online training for the Passport Acceptance Agent Certification.)
Physical Demands / Work Environment / Disclaimer
Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
- Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Standard Clauses: May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Salary : $17 - $21
