Electronics/Communications Technician

About us

York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success.

Mission Statement- York County provides quality public services in an open, efficient, and responsive manner.

Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed.

The Department of Public Safety Communications is the primary Public Safety Answering Point (PSAP) for York County. As the PSAP, we are staffed 24 hours a day to answer 9-1-1 emergency calls and dispatch police, fire or medical services to those we serve. We are fortunate to have state-of-the art equipment to provide our responders and those needing emergency assistance. The four divisions of Public Safety Communications work together to provide leadership, emergency information and communication technology as well as extensive training to our staff and public safety partners: Administration & Public Education, Technical Services & Radio Communications, Operations (Communications), and Operations Support (Training, Quality Assurance, Accreditation).

About our opportunity

We are excited to hire an Electronics Communications Technician to join our team! The purpose of this position is to support and maintain Information Technology systems, networks, and hardware, assists with the planning, development, and management of information systems and networks. Provides “zero-downtime” customer support. Driving ability required to maintain appropriate response time during emergencies.

Work Schedule: Monday – Friday, 8:00 am – 5:00 pm (40 hours per week); must be willing to work nights, weekends, holidays and available for on-call as needed. On call response service requires the ability to respond to emergency calls according to Policy and Procedure.

Projected Hiring Range: $68,422.17 - $82,106.60 per year. Salary is dependent on experience and education.

Our Total Compensation Package:

• Compensation – competitive market-rate pay, and negotiable based on qualifications.
• Comprehensive State Medical Insurance, Dental and Vision Insurance (optional)
• Life Insurance (optional)
• Long-term disability (optional)
• Deferred Compensation 401K Plans (optional)
• Health Savings Account (HSA) (optional)
• Public Loan Forgiveness Program (Student Loan Forgiveness Program)
• 11 Paid Holidays 3 Optional Holidays
• Longevity Pay
• SC State Retirement Plan Pension (required)
• Paid Vacation and Sick Time
• Sick Bank (optional)
• Critical Care and Cancer Insurance (optional)
• Wellness Screenings (optional)
• Employee Assistance Programs
• Professional Development / Trainings / Conferences
• Uniform allowance
• Safety supplies

Essential Duties & Responsibilities:

• Administers IP based first responder radio and data networks, public safety computer networks, and IP telephony including, troubleshooting and field support as well as network cybersecurity.
• Engineer computer systems, servers, network security, and network solutions to meet the needs of internal and external customers.
• Consult with customers to design systems based on needs, workflow, and applications with sound engineering practices.
• Installs, tests, troubleshoots, and maintains E-911, trunked and conventional radio systems, telephony equipment, wireless data networks, computer workstations, servers, mobile electronics, and other equipment and systems utilized for emergency communications.
• Manages technical projects for internal departments and external agencies.
• Utilizes computer software and electronic test equipment to perform system diagnostics, interpret results, and affect rapid repair of electronics and support equipment for the wide area network which controls the 800 MHz trunked radio system, associated microwave network, and other communications systems and equipment.
• Uses a combination of logic, analysis, experience, and wisdom to make sound, timely decisions to solve problems determining required systems support and repair action needed on mobile, portable, and base station radio equipment, microwave systems, multiplex terminals, digital paging system equipment, legacy VHF and UHF radio equipment, emergency power systems, CCTV, building access systems, computer workstations, servers, telephony, & RF site support equipment.
• Inspects, tests, and aligns communications equipment as part of preventative maintenance.
• Provides 24 hour/7 day on-call technical repair and support services for 800 MHz trunked radio network, dispatch consoles, digital alphanumeric paging system and supporting computer systems and networks.
• Maintains cache radio equipment in a state of readiness for deployment.
• Troubleshoots and analyzes equipment/system problems; makes repairs and adjustments as necessary to maintain efficient and effective emergency communications abilities; determines need for outside repair; directs maintenance and service contracts for communications and emergency/backup power equipment.
• Assists with ensuring the continual operation of the public safety communications radio systems and communications equipment, computer and networking systems and related technology, and the immediate readiness of the associated backup/redundant systems.
• Performs related work as assigned.

About you

Minimum Education and Experience Requirements:

• Bachelor’s Degree in Information Technology Systems, Network Engineering, RF Engineering or related discipline.
• Six (6) years of technology support for emergency communication systems or related experience or an equivalent combination of education, training and experience.

Special Certifications and Licenses:

• Valid driver’s license is required.
• Must possess Federal Communications Commission General Radio/Telephone Operator's License.
• Federal Communications Commission Amateur Radio Operator's License.
• Motorola Astro Integrated Voice and Data Professional Certification; Department of Homeland Security Office of Emergency Communications - Communications Unit Leader Certification.
• Department of Homeland Security Office of Emergency Communications.
• Communications Technician Certification.
• A Certification.
• Certified Electronics Technician.
• Association of Public Safety Communications Officials Radio Technician Certification.
• National Emergency Number Association Emergency Number Professional preferred.

Physical Demands / Work Environment / Disclaimer

Physical Demands:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or skill, adeptness and speed in the use of the fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment):

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• Involves routine and frequent exposure to:
  • Bright/dim light; dusts and pollen.
  • Extreme heat and/or cold; wet or humid conditions.
  • Extreme noise levels, animals/wildlife.
  • Vibration; fumes and/or noxious odors.
  • Traffic; moving machinery.

Americans With Disabilities Act Compliance

York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Standard Clauses

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.