What are the responsibilities and job description for the Estimates and Collections Assistant position at York General?
Position Title: Estimates and Collections Assistant - Full Time (FT)
Department: Patient Accounts
Reports to: Director, Patient Accounts
About the Role
York General is looking for a compassionate, detail-oriented individual to join our Patient Accounts team as an Estimates and Collections Assistant. This full-time position operates Monday through Friday on-site from 8:30am-5:00pm. If you're ready to make a difference by supporting patients through sensitive financial matters while working in a fast-paced, rewarding environment, we want to hear from you!
Why York General?
- Make an Impact: Serve our community by assisting patients through financial processes, often in difficult times, with both care and accuracy.
- Employee-Centered: Join an organization consistently recognized as one of Modern Healthcare's Best Places to Work for 11 years in a row!
- Great Hours: Enjoy a Monday through Friday schedule with no evenings or weekends required!
- Comprehensive Benefits Package: To support you and your family's well-being
- Collaborative Work Environment: Friendly culture where you can grow your career!
Key Responsibilities
- Facilitate estimates for the No Surprises Act and Good Faith Estimates to ensure patients understand potential costs.
- Assist with collections on various accounts, including legal, agency, bank loans, and other outstanding balances, working with patients to set up payment plans as needed.
- Collaborate with clinical departments and external providers to gather information required for price estimates.
- Support collection activities for delinquent accounts.
- Help with charity application processing, including preparation of bank loans and legal documents.
Qualification
- High school diploma or GED required
- Ability to manage multiple tasks and projects at once with strong attention to detail
- Strong math skills and clear communication abilities, both written and verbal, are essential
- Preference given to candidates with experience in 501(R) collection practices, healthcare data entry, and/or Price Transparency guidelines
If you're ready to contribute to a caring, community-focused organization, apply today!
Experience
Preferred- 3 year(s): Collection-related business preferred
Education
Required- High School or GED or better
Skills
Required- Verbal & written communication
- Detail-oriented
- Basic math skills, fractions, percentages
- React and perform under stress
- Medical terminology
Behaviors
Required- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required- Self-Starter: Inspired to perform without outside help
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
