ABOUT US
Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
WHAT WE OFFER
Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.
- Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
- Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
- Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
- Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.
ABOUT THE ROLE
Reporting to the Program Manager, Strategic Initiatives, Continuous Improvement & Administration, is responsible for providing support related to projects and programs including coordination, research, and compiling and analyzing data; supporting Branch continuous improvement projects; and reviewing of Departmental programs to evaluate the quality, effectiveness and efficiency of service delivery, including the research, analysis and evaluation.
WHAT YOU'LL BE DOING
• Provides support to the Branch in the development and delivery of large Department projects.
• Coordinates the development and implementation of smaller projects, as assigned.
• Supports the review of Departmental programs to evaluate the quality, effectiveness and efficiency of service delivery, including the research, analysis and evaluation.
• Provides support to cross-functional project teams, as directed.
• Gathers background materials and prepares reports and proposals related to special projects and policies, as directed.
• Provides support to the Branch in continuous improvement projects
• Provides support in the research, compilation of data and analysis for Branch and Commissioner on current issues and trends, best practices and emerging legislation and advises on implications for the Department and for the development of Department initiatives, as directed.
• Conducts benchmark and other research into other municipal practices, as directed.
• Reports on progress of activities and identifies milestones that are in jeopardy and makes appropriate recommendations.
• Prepares presentations for internal/external use for the Branch and Commissioner, as directed.
• Develops internal communication material for the Department (i.e. Council highlights, etc.).
• Facilitates and/or makes presentations on project/program initiatives to Department and Regional employees, as directed.
• Facilitates communication of Departmental policy and project development and evaluation and liaises with Department staff, as appropriate.
• Assists with the coordination and support of Department events, as required.
• Responds to inquiries and resolves concerns, as appropriate.
WHAT WE'RE LOOKING FOR
• Successful completion of a Community College Diploma in Business Administration or related field or approved equivalent combination of education and experience.
• Minimum three (3) years experience in project management, coordinating and implementing communication strategies and supporting policy and program development.
• Demonstrated experience and ability to meet deadlines.
• Understanding of project management methodology and continuous improvement processes.
• Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management and accountability, and flexibility/adaptability.
• Strong research and analytical skills to assess processes and procedures and conduct research.
• Computer literacy utilizing MS Office software applications and proficiency in word processing, spreadsheet, data base, presentation and graphics software.