DevOps Engineer

***At this time, we are unable to consider candidates requiring visa sponsorship or third-party recruitment agencies for this role. We encourage all applicants to apply directly, and we thank you for your understanding.***

Overview: We are seeking a high caliber DevOps Engineer for our Remote Care Operations, Global Services team. Working under general supervision, performs a variety of development and production operation activities including, but not limited to, supporting and troubleshooting production applications, planning and coordinating software deployment and testing, and developing and maintaining software tools.

The Remote Care Operations team provides a fast-paced, dynamic work environment where engineers work closely to provide remote care software services to patients and physicians. You will collaborate with other engineers in Architecture, Software Development, Product Performance, IT, Systems, and Quality teams to continue finding new areas that can be improved by bringing a DevOps mindset to product offerings. This person will use multidisciplinary knowledge to support innovative medical devices and components/subsystems in alignment with the company's strategic plan.

Responsibilities:
Work with developers to identify potential operational issues with software and workflows before production release.
Work with cross-functional teams and external vendors to bring software to market.
Coordinate software and application deployments and testing in various environments.
Investigate and resolve escalated customer problems via Tier-2 production tickets.
Evaluate existing processes for inefficiencies and improvements.
Develop new processes to address the fast-evolving infrastructure.
Pro-actively look for ways to enhance the functionality, reliability, and operation of production systems.
Apply DevOps thinking - i.e. bring development and IT operation processes, people and tools closer together to increase the speed, efficiency, and quality with which we deliver product solutions.
Contribute to the support and maintenance of Microsoft Azure Cloud applications.
Develop tools and automation to improve workflows and processes.
Support all Company initiatives, policies, operating procedures, and processes.
Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications:
Bachelors Degree in Engineering (Computer or Software), Computer Science, Information Technology, or an equivalent combination of education and work experience in a related discipline.
Minimum 3 years of work experience in a similar position, supporting production releases.
Good understanding of software development, software releases, software testing, and database management.
Strong analytical, problem solving, and project management skills.

Preferred Qualifications:
Good understanding of modern, cloud centric architectures and microservices, software programming, networking concepts, cybersecurity, and cloud computing.
Experience working in a Medical Devices field or controlled and heavily regulated environment.
Ability to work in a highly matrixed and geographically diverse business environment.
Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
Ability to leverage and/or engage others to accomplish projects.
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Multitasks, prioritizes, and meets deadlines in timely manner.
Strong organizational and follow-up skills, as well as attention to detail.


Benefits:

York Solutions Offers a generous benefits package for eligible full-time employees:

• BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
  
• Delta Dental plan with 2 free cleanings and insurance discounts
  
• Eye Med Vision with annual check-ups and discounts on lens
  
• Life and Accidental Death Insurance paid by company
  
• John Hancock 401(k) Retirement Plan with discretionary company match up to 5%
  
• Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
  
• Flexible work environment with some remote working opportunities
  
• Strong fun and teamwork environment
  
• Learning, development, and career growth
  

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.