EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Description
Summary:
Yorktown Systems Group is seeking an Education Service Advisor to provide the United States Army Reserve Command (USARC) Education Support Services. Education support services are directed by Army Continuing Education System (ACES).
The Department of Defense (DoD) directs Military Departments to provide Service members with opportunities to continue their education like those available to their peers in the civilian sector. The ACES mission is to vigorously promote lifelong learning opportunities to sharpen the competitive edge of the Army by providing and managing quality self-development programs and services. ACES supports Soldiers' professional growth through a continuum of education programs and services that range from academic and career guidance to enhancement of job performance and skill qualifications and includes assistance to ease the transition of Soldiers returning to civilian life. ACES also support the education and career goals of family members, Department of the Army civilians, and other eligible personnel.
Specific duties may include, but are not limited to:
- Shall provide consistent, uninterrupted delivery of education support services to Government professionals in the delivery of continuing education services in accordance with the Army Continuing Education System (ACES), the USARC G1, and the ESS/ESO.
- Shall promote lifelong learning opportunities through degree programs using tuition assistance (TA), testing opportunities, credentialing assistance (CA), Reserve Component-Student Loan Repayment Program (RC-SLRP) and any GI Bill Program available to Soldiers and family members.
- Provide general assistance to clients enrolling in the Army approved education services portals, ArmyIgnitED 2.0.
- Provide guidance to clients in establishing educational goals, develop plans to achieve those goals, and monitor progress.
- Verify, Review, and Complete all tasks within the standardized timeframe allotted per individual task.
- Work closely with Unit Administrators, keeping them informed on education changes/updates.
- Notify COR within 24 hours of forwarding cases/issues for their review.
- Provide guidance to Academic Institutions concerning ArmyIgnitED invoicing, grading, and student agreement procedures,
- Provide general information concerning Free Application for Federal Student Aid (FASFSA), scholarships and other financial opportunities.
- Resolve discrepancies from past fiscal years invoices by working with schools, budget analyst and V-Enabled Education Benefit System (V/EBS).
- Make budget adjustment in WEBS corresponding to the refund and forwarding check to the appropriate agent.
- Prepare and conduct Power Point Briefings for clients/units on general education information to include but not limited to: testing, ArmyIgnitED 2.0, tuition and credential assistance, etc.
- Complete appropriate training for ArmyIgnitED 2.0 system to better service clients when they come in for assistance.
- Other duties assigned and needed.