What are the responsibilities and job description for the Genesis Valet position at Young Automotive Group?
Job Description
The Young Automotive Group is hiring again! Our Young Hyundai/Genesis Store in Ogden is dedicated to exceptional customer experiences and are seeking a professional and friendly Genesis Valet Team Member to join our team. The ideal candidate will provide exceptional customer service, ensuring a smooth and pleasant shuttle experience for all guests while safely transporting them to their designated locations. You will serve as the first point of contact, embodying the company's values of excellence, hospitality, and professionalism. If you want to work for Utah’s Top workplace and join our team of skilled and passionate employees, APPLY TODAY! For more info on why we are a great place to work, check out our video! https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Benefits
- Retirement Benefits: 1
- Health Benefits: 1
- Life Benefits: 1
- Disability Benefits: 1
- PTO Benefits: 1
Responsibilities
- Shuttle Operation: Safely operate the shuttle vehicle according to traffic laws and company policies while ensuring timely arrivals to all destinations.
- Customer Service: Provide excellent customer service by assisting passengers with their needs
- answering questions
- and offering a warm and friendly greeting.
- Concierge Support: Assist customers with information regarding locations
- schedules
- amenities
- and events in the area.
- Vehicle Maintenance: Ensure the shuttle vehicle is clean
- well-maintained
- and ready for operation
- reporting any maintenance issues.
- Safety: Ensure the safety of passengers by following all safety protocols
- including seat belt use
- speed limits
- and road safety guidelines.
- Assist with Luggage: Help passengers with luggage or other personal items when necessary.
- Communication: Stay in constant communication with the dispatch team and other drivers to ensure smooth operations and resolve any issues as they arise.
Qualifications
- Valid Driver’s License with a clean driving record.
- Previous Experience in a customer-facing or driving role is preferred.
- Excellent Customer Service Skills: Ability to interact professionally with diverse passengers
- providing a positive and welcoming experience.
- Ability to Navigate: Familiarity with local routes
- destinations
- and alternative routes.
- Good Physical Stamina: Ability to lift and handle luggage or other items.
- Clean Criminal Record: Must pass a background check and drug screening.
- Reliable and Punctual: Strong work ethic with a commitment to being on time and ensuring the timely operation of shuttle services.
- Experience in shuttle driving
- transportation
- or hospitality industry.
- Knowledge of local area attractions
- landmarks
- and routes.
- Ability to speak multiple languages is a plus.