What are the responsibilities and job description for the Outbound Call Specialist - Sales position at Young Automotive Group?
Job Description
Come join our Young Honda team! We’re growing again, and we’re looking for Rockstar Outbound Call Specialists. If you want to work for Utah’s Top Awarded Automotive Group, apply today and work at our beautiful Honda dealership in Logan. This is not a job, it’s a chance to work hard, have fun, and choose the career you’ve always dreamed about. This position is a high-volume call position, so if you love making phone calls and you want unlimited earning potential, you should apply today. For more info on why we are a great place to work, check out our video: https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Benefits
- Retirement Benefits: 1
- Health Benefits: 1
- Life Benefits: 1
- Disability Benefits: 1
- PTO Benefits: 1
Responsibilities
- Provide high level of customer service to internal and external customers
- Respond to internet leads within 10 minutes with a phone call and/or email
- Schedule appointments
- Confirm appointments and reschedule no-show appointments
- Work with and follow up with Sales Departments to determine outcomes and appointments kept
- Generate letters and thank you cards and emails
- Make CSI follow up calls to all customers
- Answer incoming sales calls/leads - instant messages - chats
- Greet scheduled customers and introduce them to the Sales Manager and Sales Professionals
- Post vehicles with descriptions into our website and keep up to date inventory
Qualifications
- Previous sales experience helpful
- Previous call center experience a huge plus
- Excellent phone skills
- Attention to detail and organization
- Ability to acquire a State of Utah Salesperson License
- Ability to thrive in a production oriented environment is essential
- Valid driver's license
- Good driving record
- Pass Background Check and Pre-Employment Drug Screen
