What are the responsibilities and job description for the Parts Counter Person position at Young Automotive Group?
Job Description
Here we GROW again! We are ramping up our teams in preparation for our new Mazda location in Idaho Falls. Come join our highly anticipated new facility! At Young Mazda Idaho Falls, we pride ourselves on providing top-notch service and support to our customers. We are committed to excellence, not only in our vehicle sales but also in our parts and service departments. We are currently seeking a detail-oriented and customer-focused Parts Counter Person to join our team and help ensure our customers receive the best parts and service experience. Are you a team player with a strong understanding of automotive parts and an exceptional ability to assist customers? If you have a passion for the automotive industry and enjoy providing excellent service, this is the role for you! As a Parts Counter Person, you will be the go-to expert for our customers and technicians, ensuring they have access to the right parts and accessories for their vehicles. For more information on why we are a great company to work for check out our video: https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Benefits
- Retirement Benefits: 1
- Health Benefits: 1
- Life Benefits: 1
- Disability Benefits: 1
- PTO Benefits: 1
Responsibilities
- Assist retail customers in selecting required parts or accessories in a friendly professional and efficient manner
- Locates or orders parts as needed
- Prepares invoices for parts to be handed over the counter
- Answers retail phone calls and assists customers over the phone
- Follow up with customers over the phone on special order parts
- Keeps parts manager informed on the status of accounts
- Maintains professional appearance
Qualifications
- Stable work history with demonstrated success
- Excellent communication skills - both verbally and in writing
- Must have a valid driver's license with a good driving record
- Must pass a background check and drug screen
- Recommended parts experience includes Ford - GM - Chrysler - and other foreign models
- Experience with CDK (ADP) also a plus.
