RV Service Technician

Company Overview

Young Harris Water Sports is dedicated to providing the highest quality sales, service, and rental experiences in the watercraft industry. With a commitment to excellence, integrity, and customer satisfaction, we strive to create lasting impressions with every interaction.

Summary

We are seeking an RV Technician to join our team at Young Harris Water Sports. In this role, you will be responsible for the maintenance and repair of various watercraft, ensuring they meet our high standards of quality and performance. Your expertise will directly contribute to our mission of exceeding customer expectations.

Responsibilities

• The RV/service technician is responsible for the maintenance, repair, PDI, or New and used RV's.

PAY RANGE: $18-$40/hr

Experience

REQUIRED!! 3 YEARS RV SHOP EXPEIRENCE! we will not substitute other experience for this. MUST HAVE RV EXPERIENCE!!

Skills
Ability to model positive behavior, organize and maintain workflow, provide effective leadership, and exercise independent critical judgment. Excellent customer service skills and communication skills, ability to work in a fast-paced work environment, work with little supervision, basic level of computer skills and proficient email correspondence. Working knowledge of RV's operation. Ability to professionally detail RV's (cleaning product knowledge) and provide routine maintenance as well as major repairs. Ability to preform warranty required work and PDI of units.

Environment
Indoor/Outdoor environment. Will be exposed to extreme high/low temperatures depending on the time of year.

Hours of Work
Typical 40hr work week. May vary during peak season.

Travel
Requires a minimal amount of travel.

Physical Requirements
This position requires a moderate to high level of physical activity. May be required to occasionally lift items of up to 75lbs. Requires moderate computer use.

1. Leadership
· Effectively lead and engage staff, conveying to them their importance to the overall success of the company.
· Support and execute Service Manager’s decisions.
· Provide regular and frequent feedback to Service Manager on a weekly basis.
· Able to work with little to no supervision.

2. Operations
· Responsible for helping maintain records concerning financial transactions.
· Keep detailed craft maintenance records. Ensure watercraft receive proper maintenance based on manufacturers’ guidelines. Report all damage to your supervisor.
· Conduct routine examination of safety equipment and keep detailed records.
· Maintain a clean and safe work environment reflective of company standards and goals.
· Examine RV's and discuss the nature and extent of damage or malfunction with the service advisor or customer.
· Perform mechanical repair work such as:
o Repair and or replace most parts on any given RV.
· Operate a hydraulic jack or hoist as needed.
· Advise customers and/or insurance adjusters as to necessary repairs.
· Complete repair work utilizing service scheduler and SSO’s within the established timeframe
· Ensure all warranty work is completed according to manufacturer’s and YHWS guidelines
· Safely operate YHWS and customer vessels during diagnostic water testing operations
· Maintain YHWS tools in good condition and according to guidelines
· Other duties as assigned

3. Communication
· Responsible for communicating with management and all other employees who work in conjunction with the Service Department.
· Accept constructive feedback in a positive manner and use feedback to develop plans for improvement.
· Help create a positive work environment for staff and customers.
· Effectively handle stress, an increased workload, and/or workplace challenges in a calm and professional manner.
· Return phone calls and emails in a timely manner and communicate often to appropriate supervisors.

4. Personal and Professional Management
· Willing to take initiative to get things done.
· Handle stress and cope with frustrations.
· Comply with organization’s policies and procedures.
· Ensure integrity in areas of compensation (worked and non-worked time), work-related expenses, use of company equipment and resources, and additionally hold staff accountable for the same.
· Take responsibility for actions, accept responsibility for mistakes and report self-errors to immediate supervisor in a timely manner.
· Expected to adhere to the standards and expectations of Young Harris Water Sports.
· Responsible for upholding the highest level of professionalism and customer service.
· Protect the company from litigation by following all policies and procedures established by the company regarding safe operation.
· Required to sign employee handbook and familiarize yourself with company policies.

Benefit Conditions:

• Only full-time employees eligible

Typical end time:

• 5PM

Typical start time:

• 8AM

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Pay: $18.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

TUESDAY- SATURDAY 8:00am-5:00pm

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

If you are passionate about RV maintenance and want to be part of a dedicated team that values excellence and customer service, we invite you to apply today at Young Harris Water Sports AND RV

Job Type: Full-time

Pay: $20.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• RV: 3 years (Required)

Work Location: In person

Salary : $18 - $40