What are the responsibilities and job description for the Member Experience Representative position at Young Men's Christian Association of Central Virginia?
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Member Experience Representative/Welcome Center Representative is responsible for assuring excellent member services to each member and to answer questions of program participants and guests. In addition, the Member Services Staff will assume any other responsibilities that will serve the membership of the YMCA of Central Virginia and/or strengthen the Community. This position is an integral part of the Member Experience Team (MET).
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become.?We are genuine: we value you and embrace your individuality.?We are hopeful: we believe in you and your potential to become a catalyst in the world.?We are nurturing: we support you in your journey to develop your full potential.?We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.