What are the responsibilities and job description for the Donor Relations Administrator | Association position at YOUNG MENS CHRISTIAN ASSOCIATION OF GREATER DES MOINES IA?
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At the Y, strengthening community is our cause. Our staff members are people who drive this cause – it is because of our drive, our passion, our belief in others, and our belief in the strength of our mission that we are able to make a difference – every day.
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POSITION SUMMARY:
This position is responsible for managing the donor database, overseeing the donor acknowledgment process, and supporting the Philanthropy team in a variety of tasks related to donor relations and fundraising success. A primary focus of this role is to maintain data accuracy, streamline the management of donations and donor activities, and deliver exceptional customer service to donors, staff, and community partners. The Administrator will also assist with analyzing data to support donor acquisition, retention, and overall fundraising strategy.
JOB LOCATION: Association Office at the Wellmark YMCA
HOURS/DAYS SCHEDULE: Standard work week, but will often work evening, weekend, and additional hours to accommodate activities and representation of the organization at events.
HOURLY RANGE: $19.50 - $24.50 hourly
CLOSING DATE FOR APPLICATIONS: April 16, 2025 - Applications will be reviewed on a rolling basis.
ESSENTIAL FUNCTIONS:
- Serve as a central point of contact, offering donor-centric customer service to build and maintain strong relationships with donors, staff, and community partners.
- Oversee the maintenance and accuracy of the Customer Relationship Management (CRM) system, ensuring that donor records are updated and reflect accurate giving history and engagement.
- Develop and update standard operating procedures (SOPs) for all philanthropy-related tasks, identifying and addressing any gaps in workflows or processes.
- Collaborate with the Vice President of Philanthropy to design and implement high-quality, relationship-based strategies for donor cultivation, solicitation, and stewardship.
- Professionally communicate with internal teams (including branch executives and the finance team) to ensure seamless donation processing and fundraising updates.
- Manage donor data operations, including gift entry, reporting, mailing lists, and donor recognition.
- Prepare and distribute regular reports to track fundraising progress, providing insights for key stakeholders.
- Collaborate with the Marketing Department and others leaders to create, implement, and maintain communication plan for Fund Development
- Oversee communication regarding donor newsletter, pledges, payments, and invoicing, ensuring timely and accurate processing.
- Trains, leads, and supports staff on the fund development strategies and processes.
- Provide administrative support for the development department and the association office along with planning events, coordinate meetings, materials, and training as needed.
- Develops and implements deliverables for year round donor engagement.
- Attends department, branch, and association meetings as required
- Demonstrates and supports the objectives of the organization as embodied in the mission statement and values.
- Perform additional duties as required.
Salary : $20 - $25
