What are the responsibilities and job description for the Representative I Sports position at Young Mens Christian Association Of Metropolitan...?
POSITION SUMMARY
The Representative, Sports working as part of the Sports Team, will deliver world- class customer service and relationship building skills to create a welcoming and safe environment at the YMCA by enforcing YMCA sports rules and philosophies. The incumbent will also exhibit the core values of caring, honesty, respect and responsibility in all aspects of their work with the YMCA.
THE YMCA AS THE THIRD PLACE
To be the welcoming and transformative place - beyond work and home - where people feel most able to be their true selves; explore their purpose, dreams and goals; achieve health and wellness for their spirit, mind and body; connect with their community and feel a sense of belonging and possibilities like nowhere else.
ESSENTIAL FUNCTIONS
Maintain courteous, friendly, helpful attitude in a positive manner towards participants, coaches and parents, while officiating games and keeping safety as the number one priority
Keep an orderly playing environment where games start and end on time; be aware of surrounding weather conditions and delays or postpone games as determined by the YMCA guidelines
Recite sports oath with players and coaches before each game; evaluate coaches and program quality a minimum of twice during the season (mid-season and end of season); report any inappropriate or problematic behavior, other observations and/or complaints to supervisor
Follow and enforce all YMCA procedures and policies, including YMCA sport model and sport specific rules, personnel guidelines, safety guidelines, facility access procedures and membership policies. Carry out emergency plans as necessary
Maintain a clean and safe playing environment; survey gym/field for possible hazards and take initiative to clean up/repair areas; set up and tear down any necessary equipment and report damaged equipment or any unsafe conditions to your supervisor
Be the primary responder to any accidents/incidents and fill out appropriate paperwork as needed
LEADERSHIP COMPETENCIES
Clear Communication
Customer Service
Inclusion
Safety
Active Listening
Teamwork
WORK ENVIRONMENT & PHYSICAL DEMANDS
Physical demands described here are representative of those needed to successfully perform the essential functions of this job; reasonable accommodation can be made to enable individuals with disabilities to perform essential functions
Frequently required to sit, reach and must be able to move around the work environment
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, and focus
Noise level in the work environment is usually moderate to high
QUALIFICATIONS
Minimum age of 18
Sports knowledge and understanding of YMCA rules and procedures
Strong customer service, problem solving and communication skills with the ability to relate well to participants, coaches, and families; can handle conflict when necessary
Possess a positive and professional attitude
BENEFITS
- Free individual membership
- Program discounts
- Generous Retirement Contribution Options -Includes company contribution of 10% once eligibility is met
- Employee Assistance Program
- Accrue 1 hour of paid sick leave for every 30 hours worked
- Paid Time off for those scheduled and working 20 per week
