What are the responsibilities and job description for the 3rd Shift Receptionist / Front Desk Navigator position at Young Women's Christian Association?
Join our team at YWCA of Greater Cleveland as a 3rd Shift Receptionist / Front Desk Navigator. As the first point of contact, you'll have the opportunity to showcase your attentiveness, friendliness, and organizational skills. You'll play a vital role in creating a welcoming environment for all who walk through our doors. Your compassion and problem-solving abilities will shine as you assist individuals with grace and warmth. This role aligns perfectly with our core values of being empathetic and reliable.
Come be a part of our customer-focused and forward-thinking culture where your contributions truly make a difference. In exchange for your time and dedication, you will receive a competitive wage plus great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and more. This full-time onsite position is located at our Midtown-Cleveland office building. Apply today!
YOUNG WOMEN'S CHRISTIAN ASSOCIATION: WHO WE ARE
Some are surprised to learn we don't offer swim lessons and other recreational sports related activities, yet, from its inception, the YWCA of Greater Cleveland has been dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. Nationally, YWCA advocates for pay equity and hate crimes legislation, increased funding for Head Start and passing the Violence Against Women Act.
Locally, through our programs providing safe shelter and more, we are changing lives and restoring hope for women, their families, and our community!
YOUR IMPACT AS AN FRONT DESK NAVIGATOR
As a 3rd Shift Receptionist / Front Desk Navigator at the YWCA of Greater Cleveland, you will play a crucial role in ensuring a smooth and welcoming environment for all visitors. Your days will be filled with greeting and logging all individuals with courtesy and grace, answering phones promptly and professionally, managing mail and deliveries efficiently, and providing essential support to tenants. Your empathy and problem-solving skills will be put to the test as you help handle emergencies and complete incident reports when needed. With your organizational abilities and friendly demeanor, you will be the key to maintaining a positive atmosphere and providing vital assistance to those in need.
WHAT WE'RE LOOKING FOR IN A FRONT DESK NAVIGATOR
To excel in this role, candidates should possess a high school diploma or GED along with at least 2 years of experience in receptionist, clerical, or secretarial work. Proficiency in Microsoft Office and internet research is essential for handling various administrative tasks efficiently. Additionally, experience with closed-circuit cameras, alarm systems, and phone systems would be advantageous in this position. The ability to multitask, communicate effectively, and remain calm under pressure is crucial for success in this role.
A keen attention to detail, strong organizational skills, and a friendly, customer-oriented attitude are also key attributes that will help you thrive in this dynamic and fulfilling position.
Knowledge and skills required for the position are:
- High school diploma or GED
- 2 years of receptionist, clerical or secretarial experience
- Knowledge of Microsoft Office and internet research
- Experience with closed-circuit cameras, alarm systems and phone systems a plus
YOUR NEXT STEP
If this opportunity sounds like what you are looking for, GREAT! Apply today so we can learn more about the skills and experience you add to the team. We're excited to meet you!
