What are the responsibilities and job description for the Shelter Operations Manager position at Young Women's Christian Association?
Job Description
Job Description
Young Women's Christian Association : Our Mission
The YWCA of Greater Cleveland is dedicated to elimination racism, empowering women and promoting peace, justice, freedom and dignity for all.
Your day to day as a Shelter Operations Manager
The Shelter Operations Manager at the Young Women's Christian Association operates in a fast-paced environment where flexibility and problem-solving acumen are paramount. This hands-on management role demands direct engagement with both guests and staff, ensuring a professional, empathetic, and detail-oriented approach in a trauma-informed setting. The ideal candidate will oversee the daily management of shelter facilities, guaranteeing a safe and organized atmosphere.
Responsibilities encompass supply inventory management, cultivating vendor relationships, coordinating property management, and handling donation processes and facility maintenance tasks. Additionally, the Shelter Operations Manager will play a critical role in safety compliance, IT troubleshooting, and staff onboarding. This multifaceted position is perfect for an experienced leader dedicated to fostering a supportive environment for both staff and guests.
Would you be a great Shelter Operations Manager?
To excel as the Shelter Operations Manager at the Young Women's Christian Association, candidates must possess a robust background in shelter operations, facility management, or a related field. Strong organizational and leadership skills are essential for effectively overseeing day-to-day operations and leading a team. A deep understanding of trauma-informed care is critical, as the role requires applying this knowledge in daily interactions with both staff and guests. Candidates should demonstrate proficiency in managing inventory and coordinating logistics to ensure a seamless operation. Additionally, the ability to troubleshoot basic IT issues, including phone and printer problems, is necessary for keeping the facility running smoothly.
Familiarity with safety policies, emergency preparedness, and crisis management further enhances the effectiveness of the Shelter Operations Manager. A valid driver's license is also required to facilitate necessary transportation and logistical tasks.
Knowledge and skills required for the position are :
- Experience in shelter operations facility management or a related field.
- Strong organizational, problem-solving and leadership skills.
- Knowledge of trauma-informed care and ability to apply it in daily interactions.
- Ability to manage inventory and coordinate logistics effectively.
- Proficiency in troubleshooting basic IT, phone and printer issues.
- Familiarity with safety policies, emergency preparedness and crisis management.
- Must have a valid driver's license.
Your next step
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
