What are the responsibilities and job description for the Customer Service Team Lead position at Youngstown Area Goodwill?
At Youngstown Area Goodwill, we are seeking a talented individual to fill the role of Customer Service Team Lead. As a key member of our retail store team, you will be responsible for overseeing all functions of the store and donation center in the absence of the Store Manager and/or Assistant Manager. This includes supervising other customer service supervisors, utilizing staff on duty efficiently, and helping to build a strong and motivated team.
The ideal candidate will have excellent leadership skills, with the ability to effectively manage and motivate others. They will also possess strong communication and problem-solving skills, with the ability to work well under pressure. If you are a dynamic and results-driven professional who is passionate about delivering exceptional customer experiences, we encourage you to apply.
