What are the responsibilities and job description for the Parts Counter Trainee position at YOUNGSTOWN KENWORTH INC?
We are seeking a Parts Counter Trainee to join us at Youngstown Kenworth.
The Parts Counter Trainee will assist customers and technicians in identifying, locating, and purchasing the correct truck parts. This entry-level position is designed to provide hands-on training in parts inventory, customer service, and sales processes, with opportunities for growth within the company.
Compensation:
- Hourly rate
Job Requirements:
- Complete in house training through a mentorship program. This will teach you all the operations of the parts department and how to sell to customers.
- Answer inbound sales calls to sell parts, both OEM and aftermarket to end using customers, body shops, trucking companies and others who use heavy duty parts
- Identify customers, suppliers, or sales opportunities and pursue them
- Advise or assist customers in such areas as parts purchasing, parts availability, and new products - End goal is to take care of the customer
- Manage your order fulfillment - write and track purchase orders, communicate deliveries, manage inbound and outbound parts order flow to complete orders
Qualifications:
- A good attitude, ability to talk with people, friendly personality, and willingness to learn
- Excellent verbal and written communication skills - customer service minded
- Computer skills including Microsoft Word, Excel, Google Suites, and CDK or other dealer management systems preferred but not required
- Ability to trouble shoot, work through challenges, and adapt to customer needs.
- A strong sense of responsibility
- Parts Experienced Preferred but Not Required
Benefits:
- Competitive Hourly Wage
- Health Insurance (with co-pay)
- Life Insurance
- Paid Time Off Program
- On the Job Training
- Internal Promotion Opportunities
- 401K available
- Uniform provided by company
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work Location: In person
Salary : $16