What are the responsibilities and job description for the Patient Advocate position at Your Health Organization?
We are seeking a Patient Advocate to assist with all clinical needs for our Loris clinic patients.
This position will be working in the Loris clinic daily. This is a full-time, salary-based 8-hr position (8:00AM-5:00PM) (Monday-Friday).
About
We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
Why Choose a Career at Your Health?
Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.
- Competitive Compensation Package with Bonus Opportunities
- Employer Matched 401K
- Free Visit & Prescriptive Services with HDHP Insurance Plan
- Employer Matched HSA
- Generous PTO Package
- Career Development & Growth Opportunities
What Are We Looking For?
Your Health is currently looking for a Patient Advocate to join our growing urgent care family. The role of the Patient Advocate is responsible for strong patient communication, routing incoming calls, coordinating appointments between patients and appropriate healthcare providers in accordance with the Companys policies and procedures, maintaining accurate records, and providing exceptional customer service. A successful Patient Advocate will be able to perform these essential duties and responsibilities, such as answering calls timely and promptly while providing exceptional customer service to patients, scheduling appointments for patients with healthcare providers, coordinating and collaborating with healthcare providers and staff for patient care, verifying insurance, collect balances, co-pays, and any outstanding payments from patients, communicate effectively and efficently with patients, families, caregivers, and staff with internal and external resources. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.
