What are the responsibilities and job description for the Member Experience Coordinator position at Your People Professionals?
About the Role:
We are looking for an experienced and motivated individual to join our team as a Member Service Representative II. This role offers the opportunity to provide exceptional customer service, process financial transactions, and assist members with their banking needs.
Main Accountabilities:
- Provide accurate and efficient financial transactions
- Assist members with account-related inquiries and issues
- Ensure compliance with regulatory standards and company policies
- Develop and maintain relationships with members
- Contribute to a positive and productive work environment
Requirements:
High school diploma or equivalent; at least 2 years of experience in a similar role; bilingual English/Spanish proficiency; proficient MS Office skills; strong communication and interpersonal skills.
