Adoptions Case Manager Supervisor

Description

We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.

Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350 team members work in partnership with communities and families, providing a full range of services across the state of Florida.

No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.

POSTION SUMMARY: This is an entry level management position responsible for the supervision and coordination of quality services and staff of an adoption case management team focused on the provision of case management services in adoption.

WHAT YOU WILL DO:

• Oversee daily operations of the Adoption Team under the Program Director or Assistant Director
• Direct client data collection and reporting processes, ensuring service delivery and program outcomes
• Knowledge of Florida Child Welfare statutes, administrative code, operating procedures, and additional policies
• Advanced skills in communication, motivation, training, and employee evaluation
• Regularly meet with supervised workers for mentoring and performance monitoring
• Monitor adoption case records, file compliance documents, and review adoption reports and court orders
• Support workers in achieving legal permanency for youth via adoption
• Regular communication with referral agency to review cases and program compliance
• Coordinate team on-call cycle for client access to case management and staff
• Handle low-level crisis calls and situations, engaging chain-of-command as needed
• Participate in community groups, meetings, and trainings related to program issues
• Perform duties within contract, state, federal regulations, company policy, and regulatory standards
• Authorized to access protected health information
• Complete other tasks or special projects as assigned
• Direct supervision of adoption case managers, ensuring workflow coordination, accuracy, appropriateness, and timeliness
• Available as a mentor and coach to assist and train team members
• Occasionally handle cases to troubleshoot and ensure service delivery
• Computer literacy required
• Skills to assist, interpret, and deliver case and court-related information
• Positive attitude with patience and respect for peers, team members, children, and families
• Valid Florida driver’s license and insurability by the Agency’s insurance carrier
• Use of personally owned vehicle may be required
• Clear, concise documentation skills and ability to teach these skills
• Facilitate large groups and manage group dynamics
• Punctuality and readiness for work
• Compliance with EEO principles and maintaining workplace dignity and respect
• Cooperative teamwork
• Respectful behavior towards others
• Ability to take guidance and direction from supervisors
• Adherence to the agency's core values and mission statement
• Proficiency in Microsoft Suites

Location(s):

West Pasco: 7235 US Highway 19, New Port Richey, FL 34652

East Pasco: 36739 State Road 52, Suite 201, Dade City, FL 33525

Requirements

WHAT YOU NEED:

• Bachelor's degree in human services, master’s degree preferred.
• Case Management Certification required. Subject matter expertise in foster care and adoptions. 2 years of supervisory experience and 2 years in direct service.

WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:

• 13 Days of PTO, Incrementally Increasing Annually
• 13 Paid Holidays
• 5 Days Parental Leave
• Medical, Dental, and Vision Insurance
• Short-Term Disability and Long-Term Disability
• Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
• Paid Life Insurance
• Legal Services
• ID Monitoring
• Pet Insurance
• Employee Assistance Program
• Tuition Reimbursement
• Immediate eligibility for 403b Savings Plan with match after 12 months
• Continuous training and professional development opportunities

And of course, an opportunity to make the world a better place!

Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.

Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.