What are the responsibilities and job description for the SNAP Case Manager position at Youth and Family Alternatives, Inc.?
Description
WHY WORK AT YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role is to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350 team members work in partnership with communities and families, providing a full range of services across the state of Florida.
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
WHAT YOU WILL DO:
The Stop Now and Plan Program serves children ages 6-11 years old who are experiencing impulse and emotional control issues. This program helps children, and their parents learn how to effectively manage emotions, maintain consistency, and keep problems or behaviors from escalating. This program is a 13-week program that meets weekly. The Stop Now and Plan facilitator is responsible for administering the Stop Now and Plan curriculum to the parent or child group. To learn more about this program, you can visit the website: www.stopnowandplan.com.
- Completes staff training as required by SNAP® and agency
- Completes intake and discharge assessments for SNAP® for Youth including all required pre and post-assessments (SSIS, SSIS 2, and HIT)
- Responsible for the day-to-day case management of SNAP® for Youth participants
- Follows up on incoming referrals and schedules clients for intake appointments
- Monitors youth (and family's) progress through weekly check-in calls
- Facilitates SNAP® for Youth curriculum within the fidelity of the model
- Liaises with relevant community stakeholders, including schools, community-based agencies, and law enforcement, to enhance outreach
- Completes all ongoing data reporting requirements and ensures entry to all relevant systems is in a timely manner including NETMIS, JJIS, OneDrive, and SNAP for Youth Data Spreadsheet
- Ensures weekly materials are prepared and ready for SNAP® for Youth groups, including handouts, manuals, and all other required items
- Supports the SNAP® Coordinator with the organization of group arrangements as needed
- Participates in pre-briefing and de-briefing meetings with other SNAP® for Youth Team members
- Participates in weekly consultation calls with the Florida Network
- Prepares technology that is required for weekly group delivery (Raspberry Pi, Tablets, projector/TV, camera, etc.)
- Utilize a strength-based perspective to help youth and families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, helping them access support in the community, teaching problem-solving skills, modeling productive behaviors, and assisting in the successful completion of youth (and family) developmental milestones
- Works under the supervision of the SNAP® Coordinator and participates in staff meetings as requested
Requirements
Education & Experience:
- A high school diploma or equivalent. and a minimum of 3-5 years of human service experience is required or a Bachelor’s degree in Social Work or a related field. Experience with structured groups and parent education groups is preferred; community/agency liaison experience is desired.
- Preferred knowledge and understanding of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals.
- Ability to manage personal reactions to traumatic stories and situations and communicate a sense of trust and safety. Ability to understand and empathize with individuals, recognizing the impact of trauma on emotions, relationships, and overall well-being.
Knowledge, Skills & Abilities (KSAs):
- Excellent verbal and written communication skills
- Solid knowledge of the rules of grammar and punctuation
- Ability to display professional in day-to-day activities, communication, feedback, teamwork, and ongoing working relationship with outside agencies and organizations
- Understand various problem-solving techniques
- Ability to compile and organize information
- Ability to work cooperatively in a group/team setting
- Ability to facilitate small/large groups and varied group dynamics that may arise
- Ability to take guidance and direction from supervisors
- Proficiency in Microsoft Word and Excel, Dropbox, and video-conferencing programs
- Skilled in actively listening to concerns, providing a safe space for individuals to express themselves without judgment or blame
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
- 13 Days of PTO, Incrementally Increasing Annually
- 13 Paid Holidays
- 5 Days Parental Leave
- Medical, Dental, and Vision Insurance
- Short-Term Disability and Long-Term Disability
- Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
- Paid Life Insurance
- Legal Services
- ID Monitoring
- Pet Insurance
- Employee Assistance Program
- Tuition Reimbursement
- Immediate eligibility for 403b Savings Plan with match after 12 months
- Continuous training and professional development opportunities
And of course, an opportunity to make the world a better place!
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we always maintain a smoke-free workplace. All forms of tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus, which includes our parking lots and other public areas, to smoke, vape, or use smokeless tobacco.
