What are the responsibilities and job description for the CRM Associate (Entry Level, Limited Term) position at YOUTH BASEBALL ACADEMY?
Reporting to the Senior Manager, Sales Marketing, the CRM Associate is responsible for providing support in administering the CRM platform. This position will require knowledge and ability to extract data and produce insights from the Nationals Salesforce CRM platform. Strong written and oral communications skills will be required in producing documents to be presented to Nationals executives. This position will assist with projects within the Ticketing, Corporate Partnerships, Ballpark Events, and Business Strategy & Analytics departments. Experience with Salesforce is a plus.
Essential Duties and Responsibilities :
- Assist in designing and constructing CRM campaigns for the 2025 / 26 sales season
- Execute lead assignment and assist with pipeline management within Salesforce CRM
- Perform campaign analytics, including assessing sales and service representative performance
- Handle all basic administrative functions including user profile creation, user account maintenance, any troubleshoot issues, reports and dashboards, workflows, and other routine tasks across multiple business verticals
- Assist with Salesforce trainings throughout the sales season and new user onboarding
- Develop understanding of CRM architecture, especially the connection between the Nationals’ data warehouse and CRM
- Ensure data quality, data accuracy, and data-driven decision making within the organization
- Other duties as assigned
Requirements :
Minimum Education and Experience Requirements
Knowledge, Skills, and Abilities necessary to perform essential functions
Physical / Environmental Requirements
Compensation :
The projected wage rate for this position is $17.50 per hour. Actual pay is based on several factors, including but not limited to the applicant’s : qualifications, skills, expertise, education / training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.
Equal Opportunity Employer :
The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $18
