CHILD CASE MANAGER AND GROUP FACILITATOR

Position Overview                                                                   

The Child Group Facilitator for the SNAP (STOP NOW AND PLAN) program reports to the SNAP Supervisor and is a full-time hourly position. The SNAP Child Group Facilitator is a position which focuses on early intervention programs for boys, ages 6 – 11 who are engaging in aggressive, anti-social behavior and have encountered police. This is a highly visible position with the children and their families and helps with the day-to-day aspects of the SNAP Program. Provides administrative support for the Specialist and Supervisor.

 Knowledge, Skills, and Abilities:

 The most important knowledge, skills, and abilities (KSAs) are listed for SNAP Child Group Facilitator:

 Knowledge: 

• Knowledge of SNAP Program Policies, Procedures and Performance Standards
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and social and psychological norms. 
• Knowledge of group dynamics and how to manage. 
• Knowledge of data collection methods for evaluating program effectiveness.

Skills: 

• Excellent communication skills, both verbal and written.
• Critical thinking and problem-solving skills.
• Highly organized and the ability to multi-task.
• Detail oriented and strong documentation skills.
• Computer skills a must.

Abilities: 

• Effective verbal and written communication skills.
• Clearly communicate expectations.
• Ability to work with a diverse group of individuals in difficult situations.
• Ability to remain calm in stressful situations.
• Excellent interpersonal skills and ability to work as a team.
• Positive, upbeat personality, with the ability to promote SNAP to community partners.

 Position Duties and Responsibilities: 

Occupation specific tasks and the most important generalized work activities are listed for the SNAP Child Group Facilitator: 

• Provides support to staff responsible for intakes, case management, and therapeutic work with youth and families, including client related case management decisions and therapeutic interventions, as needed.
• Responsible for conducting weekly follow-up calls to families.
• Responsible for the creating and breaking down of client files, including notifying SNAP Supervisor when client intake and client discharge file is complete. 
• Assist the Supervisor with group preparations, including setup of equipment, ordering and setup of food, and needed group supplies.
• Administers Assessments, Screenings and Measures required by the SNAP curriculum.
• Monitors program curriculum for training delivery and effectiveness.
• Assists with ensuring compliance with Florida Network contract requirements.
• Ensures accurate and timely completion of all documentation for programmatic and administrative compliance and fiscal responsibility.
• Participates in community activities to promote SNAP Program and to build collaboration with community partners.   
• Facilitate groups for the participants of the SNAP program, utilizing the evidenced based SNAP curriculum.
• Meet with individual and family participants outside the group environment either 1;1 or family support, as needed.
• Participate in monthly team meetings, bi-weekly consultations, and staff meetings.
• Attends required training as determined by the SNAP Program contract.
• Assist with client and family transport as needed.
• Responsible for completion of training objectives within the established timeframe.
• All other duties as assigned.

Education and Experience:

A high school degree and a minimum of 6 months related work experience facilitating group meetings with youth.