Program Manager (Hope House Female Residential Program)

PROGRAM MANAGER (PIBH):  

Under the direct supervision of the Clinical Manager, is responsible for developing, coordinating, and conducting supervision of operations for the assigned program.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in social science, education, or related field.

• Minimum of one (1) year of experience or any combination of education and experience to equal 5 years which directly reflects background in the areas described under duties including (1) year of demonstrated supervisory experience.

• Extensive knowledge of community resources and the needs of youth.

• Ability to establish strong working relationships with the public, especially with community agencies.

• Ability to provide public speaking, staff training and community presentation services.

• Ability to exhibit emotional maturity and good judgment, to include high standards of morals and speech.

• Must be dependable and flexible with regard to working hours.

• Must be able to follow and carry out written and oral instructions quickly and accurately.

• Must be able to use discretion in all facets of work-related situations.

JOB CHARACTERISTICS/PHYSICAL DEMANDS:

This position is exempt from the overtime provisions of the Fair Labor Standards Act.  This is a professional position which requires organizational and communication skills, as well as judgment, tact and diplomacy in contacts with YDI employees, community residents, parents and local government agencies.  Strict adherence is required to all regulation concerning confidentiality.

Good general health.  Background investigation to include fingerprinting will be required.  TB Skin Test and Physical may be required.

Frequent travel is required by employees and proof of satisfactory car insurance is required.

Youth Development, Inc. is an at-will employer.  Employment is by mutual consent of the company and employee, and either may terminate the relationship at any time with or without cause or advance notice.  This job is contingent upon funding; however, the availability of funding is not a guarantee of continued employment, nor does it imply any specific term of employment.

EXAMPLES OF DUTIES & RESPONSIBILITIES (Not Inclusive):

·        Works directly with the Clinical Manager to develop, coordinate and conduct an array of services.

·        Collaborate with social service agencies and other social service agencies for program development.

·        Monitor case management of clients if provided by the program.

·        Coordinate with other division programs to ensure continuity of services.

·        Provide written monthly program reports due no later than the 5th of the following month to the Vice-President.

·        Responsible for day-to-day operation of programs to include purchasing inventory control, staff scheduling, and other                        department records.

·        Will work directly with the PIBH Senior Management Team (Clinical Manager; Clinical Supervisor, Clinical Director, and Vice         Presidents) in formulating policies and procedures according to the requirements set by the department.

·        Will oversee service planning and delivery and provide program consultation as appropriate.

·        Will be responsible to oversee and monitor case records and implement the use of the record keeping system by staff.

·        Will be responsible to complete monthly, quarterly and semi annual reports for funding sources as specified in the respective            program’s scope of works.

·        Will monitor, review and approve all notes in the electronic record system is applicable to the respective program.  If not will             review all client hard copy files monthly.

·        Will conduct program staff meetings to review client progress and discuss any issues related to program operations.

·        Will recommend, plan and/or conduct in-service training for program staff in conjunction with the Clinical Manager.

·        In conjunction with the Clinical Manager, will conduct ongoing research to evaluate program services.

·        Will conduct employee evaluations and provide necessary employee assistance, guidance and improvement recommendations, as       needed.

·        Will provide information on appropriate community referrals.

·        Attend all required trainings and meetings, including mandatory funder meetings.

·        Will work collaboratively with the assigned budget analyst and Clinical Manager to oversee the program budget, expenditures           and reporting workbooks.

·        Will be responsible to ensure the program is safe for all youth;

·        Will be responsible for reviewing all critical incidents, training and assisting staff in the writing of critical incidents and                    submitting these to the clinical team for review

·        Will participate in weekly supervision with the Clinical Manager

·        Other duties as assigned.