What are the responsibilities and job description for the Front Desk Associate position at Youth Enrichment Brands?
About the Role :
Saf-T-Swim offers a fun environment where you can make a difference for others. As a Front Desk Associate at our Coram location, you will be responsible for providing exceptional customer service to our customer. You will be the first point of contact for our customers, and your primary goal will be to ensure that they have a positive experience with our location. You will be responsible for answering phone calls, scheduling lessons, managing customer inquiries, and converting leads into enrollments to help meet our enrollment and revenue goals. Your role will be critical in ensuring that our location runs smoothly and efficiently.
Minimum Qualifications :
- Excellent communication and customer service skills
- Proficient in Microsoft Office and basic computer skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and strong organizational skills
- Proven reliability, consistency, and punctuality
Preferred Qualifications :
Responsibilities :
Skills :
As a Front Desk Associate, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in Microsoft Office and basic computer skills to manage the locations's calendar and assist with administrative tasks. Attention to detail and strong organizational skills will be critical in maintaining a clean and organized front desk area. Experience with scheduling software is a preferred qualification that will enhance your ability to excel in this role.
