What are the responsibilities and job description for the Front Desk Associate position at Youth Enrichment Brands?
The Front Desk Associate at Fish Tails Swim School will be responsible for all front office operations to include, all daily operations, opening and closing procedures, telephone management and customer service in a bright and friendly state of the art swim school. Fish Tails Swim School is an indoor facility which offers year-round swim lessons from 2 months old to adult.
POSITION RESPONSIBILITIES (included but not limited to)
- General responsibilities
- Represent the Vision, Mission and Core Values of Fish Tails Swim School
- Ensure excellent customer service
- Conduct daily facility opening and closing procedures
- Responsible for incoming and outgoing calls and emails
- Act as the primary party responsible for answering all incoming calls, emails and any client inquiries
- Possess excellent communication skills both verbal and written to parents, students and staff
- This role reports to the Office Manager.
ROLE REQUIREMENTS
Possessing certifications in the following a plus :
