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Youth Job Center | This Way Onward (TWO) Project Manager

Youth Job Center
Chicago, IL Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/21/2025

About Youth Job Center (YJC)

Youth Job Center (YJC) is a leading provider of employment-related services for youth in the Chicagoland area, serving more than 20,000 young people during our 40 year history. YJC was founded in Evanston, IL on the belief that young adults are an undeveloped community asset— a valuable, untapped source of energy, talent, and productivity in the workplace.

YJC is a workforce development and job placement agency that prepares young people, ages 14-25, for success in the workplace and in life. We do this by providing our clients with employment opportunities, workforce readiness training, personalized career coaching, and barrier reduction services.

Position Overview

This position is responsible for leading the This Way Onward (TWO) Partnership Program and supporting new enrollees into Career Pathways Training programs. This person works closely with YJC staff and participants to provide support toward employment with advancement opportunities, resulting in long-term career success. They will participate in recruitment, customized training programs, placement with our This Way Onward (TWO) partners, referrals for employment and training programs and securing / providing continued support.

  • This is a hybrid role that requires 2-3 days of work from the Pilsen office and additional, local travel throughout the Chicagoland area and surrounding suburbs for in-office meetings, trainings, employer worksite visits, & special events. A reliable method of transportation is needed.

Responsibilities

Lead This Way Onward

  • Oversee project staff assignments, and provide support for program success, goals, recruiting, training, and partner relations
  • Work with the YJC Training Manager to facilitate training opportunities for participants
  • Work with schools and YJC Career Coaches year-round, to engage and enroll participants
  • Connect participants to agency resources including financial health, career exploration, goal setting and more
  • Work with participants to ensure successful completion of the program
  • Oversee and manage participants throughout the program lifecycle, and coordinate with other YJC team members to ensure clients’ successful program completion
  • Provide participants with training, advising and ongoing hiring opportunities for This Way Onward (TWO) partnerships
  • Ensure successful onboarding and retention of participants who complete training, and work toward goals of permanent placement
  • Career Pathways Support & Recruitment

  • Partner with Career Pathways team to provide personalized support for all participants
  • With Career Pathways team, align other education, certification, and training program partners
  • Share information about current market trends and growth areas, guiding young adults in goal setting aligning with their skills / interests
  • Provide support for participants to identify barriers and challenges, and refer participants to partner agencies to mitigate barriers
  • Support YJC programs and other staff through recruitment efforts at schools, fairs, and outreach & training events
  • Partnership Management

  • Serve as primary liaison for Old Navy / Gap partnership staff
  • Work with Employment Relations Manager to support participants as needed
  • Serve as an ambassador in partnership, employer, and participant meetings
  • Work with This Way Onward (TWO) partners and training department and to review, revise and implement TWO’s training program
  • Data and Recordkeeping

  • Maintain current and accurate participant notes, narratives, assessments, reports, follow-ups, and file maintenance for client caseload
  • Ensure continuous management of data in YJC’s Salesforce based Client Management System
  • Climate and Culture

  • Reinforce a positive culture of teamwork, continuous learning, solution orientation, and accountability. Serve as ambassador, participating in community and organization events
  • Support a high-performing culture, committed to delivering short and long-term results prioritizing continuous learning, goal orientation, accountability, and data-driven decision-making
  • Ensure consistent administration of program policies and procedures
  • Foster a positive working environment for all employees
  • Participate in Board Meetings and Executive Committee Meetings as needed
  • Other duties as assigned
  • Qualifications

    Education / Work Experience

  • Bachelor's Degree or equivalent experience
  • 1 year of Project Management experience required
  • Strong business acumen in project planning and management
  • Experience in youth development training and / or workforce development programs
  • Experience supervising staff
  • Core Competencies & Job-Related Skills

  • Strong relationship building and interpersonal skills for engaging with clients, employers, vendors, stakeholders, and staff
  • Strong verbal, written, and organizational skills
  • Well-organized, efficient, and detail-oriented
  • Strong time management, documentation and data entry skills
  • Solid decision making / good judgement, problem solving, and creative resourcefulness
  • Flexibility to adapt to changing needs of the organization and clients
  • Solution oriented and self-directed
  • Ability to effectively manage multiple tasks and priorities
  • Additional Notes

    Work Environment

    This is a hybrid role that requires 2-3 days of work from the Pilsen office and additional, local travel throughout the Chicagoland area and surrounding suburbs for in-office meetings, trainings, employer worksite visits, & special events. A reliable method of transportation is needed. The role also routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

    Physical Demands

    While this is primarily a hybrid role, some physical action will be required during office visits, including moving between spaces, minimal lifting, transporting items, bending, and standing as necessary.

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