What are the responsibilities and job description for the Telemarketing Specialist position at YS Academy Cosmetology Spa?
Overview
We are a Cosmetology Academy seeking a motivated and enthusiastic Caller to join our dynamic team. The ideal candidate will play a crucial role in driving our business development efforts through effective communication and customer engagement. This position requires strong customer service skills and a passion for sales, as you will be responsible for outbound calling to potential clients, promoting our services, and building lasting relationships.
Duties
- Conduct outbound calls to prospective clients to introduce our schools services and generate interest.
- Utilize telemarketing techniques to effectively communicate the benefits of our offerings.
- Engage in active listening to understand client needs and tailor conversations accordingly.
- Negotiate terms and close sales by addressing client inquiries and objections professionally.
- Maintain accurate records of calls made, outcomes achieved, and follow-up actions required using designated software.
- Collaborate with team members to develop strategies for improving outreach efforts and achieving business development goals.
- Provide exceptional customer service throughout the calling process to enhance client satisfaction.
Requirements
- Proven experience in customer service or telemarketing is preferred.
- Strong communication skills in English, and spanish both verbal and written, are essential.
- Ability to negotiate effectively and close sales while maintaining a positive rapport with clients.
- Familiarity with software tools used for tracking calls and managing client information is a plus.
- A proactive approach to business development with the ability to work independently as well as part of a team.
- Previous experience in outbound calling or sales is highly desirable but not mandatory.
Join us in this exciting opportunity to contribute to our growth while developing your skills in a supportive environment!
Job Type: Part-time
Pay: $10.00 - $15.00 per hour
Expected hours: 4 per week
Shift:
- Day shift
Supplemental Pay:
- Bonus opportunities
Ability to Commute:
- McAllen, TX 78501 (Required)
Ability to Relocate:
- McAllen, TX 78501: Relocate before starting work (Preferred)
Work Location: Hybrid remote in McAllen, TX 78501
Salary : $10 - $15