Food and Beverage Manager

Job Summary
The Food and Beverage Manager will lead our Front of the House team to ensure we provide excellentcustomer service whilst complying with all food and safety regulations. The responsibilities of the Food and Beverage Manager include managing food and beverage operations and standards, adhering to budgets, hiring and training Front of the House team members, and handling customer complaints. To be successful in this role, you must have excellent customer service and problem-solving skills. Ultimately, you will help ensure our daily operations run smoothly and be sure that our guests are satisfied.

General Duties and Responsibilities:

• Oversee all food and beverage operations to deliver outstanding customer service and optimize revenue and profitability.
• Consistently provide professional, friendly, and engaging service while supporting the restaurant team.
• Uphold service standards and swiftly address guest concerns professionally.
• Balance operational, administrative, and team needs effectively.
• Collaborate with the F&B team to implement strategies, promotions, and practices that drive revenue.
• Assist in managing departmental budgets and reviewing forecasts regularly.
• Lead staffing efforts and oversee the execution of on-site events.
• Develop and implement cost-saving initiatives and profit-enhancing measures.
• Communicate with all departments to ensure seamless guest experiences and operational success.
• Partner with corporate F&B leadership to design and implement menus, providing recommendations on menu items.
• Manage hiring, training, scheduling, and performance of all F&B team members.
• Ensure food and beverage quality, cleanliness, and service standards are strictly adhered to.
• Perform opening and closing duties while maintaining an efficient and prioritized work schedule.
• Maintain inventory systems and protocols to ensure proper stock levels.
• Create and manage FOH staff schedules.
• Send weekly email reports to management and attend regular meetings.
• Share updates and memos with the team via weekly email blasts.
• Host regular department meetings in collaboration with the General Manager.
• Manage online reservations, respond to inquiries, and communicate bookings to staff.
• Oversee F&B ordering for food, beverages, and operating supplies.
• Manage comps, discounts, service staff tip logs, time clocks, and POS systems.
• Support social media efforts with photos and content curation.
• Any other tasks as assigned.

Qualifications

• Minimum of 3 years experience in a high-volume, full-service dining establishment.
• Manager Food Handler’s Card and Responsible Beverage Service Training (or ability to obtain within 30 days).
• Proven leadership skills with experience coaching, directing, and motivating a team.
• Strong knowledge of both FOH and BOH operations.
• Excellent decision-making and organizational skills.
• Positive, energetic, and detail-oriented personality.
• Ability to manage multiple tasks under pressure in a fast-paced environment.
• Reliable, responsible, and trustworthy.
• Must be able to stand for extended periods and lift plates, boxes, or other items as needed.

This role offers a unique opportunity to lead a dynamic team and drive excellence in one of the most vibrant dining destinations.