What are the responsibilities and job description for the IT Technical Support Specialist position at YSI?
Job Title: Helpdesk Specialist
Location: Sea Girt, NJ
Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services.
We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.
YSI is seeking a highly qualified Helpdesk Specialist. The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.
Responsibilities:
· Strong working knowledge on the following commercial software applications:
· Microsoft Exchange Server, Microsoft Office all inclusive
· HyperTerminal for Router Programming
· Bentley’s Micro station
· Several Versions of Adobe Standard and Reader
· Android Operating System, Apple Operating System, Verizon Management
· Active Directory
· System Center Configuration Manager
· Video/Audio Editing
· Army Training Certification Tracking System (ATCTS)
Required Skills/Qualifications:
· Certification in Security Plus, Certification in A Plus and Automation NCO Course.
· Knowledge of the operating system software to install application software, troubleshoot operating systems and application software problems, and use the operating system commands for executing programs. Ability to use and maintain computer systems, equipment, and software.
· 4 years of experience with PC image building, and IA patch management
· Active Secret Clearance
Job Types: Full-time, Contract
Pay: $48,000.00 - $50,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- IT Helpdesk Support: 4 years (Required)
- Software troubleshooting: 4 years (Preferred)
License/Certification:
- CompTIA Security (Preferred)
- CompTIA A (Preferred)
Ability to Commute:
- Sea Girt, NJ 08750 (Required)
Ability to Relocate:
- Sea Girt, NJ 08750: Relocate before starting work (Preferred)
Work Location: In person
Salary : $48,000 - $50,000
