What are the responsibilities and job description for the Medical Assistant position at YSS?
Job Details
Job Location: Family Life Center - Ames, IA
Position Type: Full Time
Education Level: 2 Year Degree
Salary Range: $14.40 - $21.60 Hourly
Job Shift: Day
Job Category: Behavioral Health/Therapy
We are YSS!
As a Medical Assistant, you will be working under the direction of and assisting the nursing and medical providers; coordinating telehealth services; gathering client medical information/records for appointments; preparing client paperwork; and ensuring that demographic and funding information is gathered and correctly entered into the Electronic Medical Record (EMR). The Medical Assistant’s primary responsibilities include:
- Responding to questions from patients, medical professionals, and management staff in person, by email, or on the phone.
- Providing information about YSS services to clients and if appropriate, making referrals to other YSS programs.
- Gathering, recording, and maintaining client information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
- Conducting screenings, tests, procedures, and analyses. Preparing reports as needed.
- Sharing information to assist medical providers to diagnosis and treat clients.
- Documenting all necessary health information and maintaining medical records in the EMR.
- Maintaining medical supply inventory; managing and monitoring refrigerated medications in compliance with agency regulations.
- Completing administrative tasks, such as entering orders into computer, answering telephone calls, and maintaining medical or facility information.
- Communicating with pharmacies and handling phone calls related to patient medication refills.
This description is not a complete list of the responsibilities of this position. Duties may change at any time.
What you can expect in return...
We believe in your potential, we meet you where you are, and we invest in your future.
At YSS, you’ll be part of a team that’s passionate about creating hope and opportunity. In addition to meaningful work, supportive colleagues, and a welcoming, fun, and safe environment, Full-time benefits include:
- Medical, dental, vision, and life insurance
- Supplemental accident, critical illness, and hospital indemnity insurance
- Accrued PTO, plus paid time off for holidays, your birthday, and volunteering
- Employee Assistance Program
- Employee recognition program
- Retirement offerings
- Training opportunities
- Personal wellness programs
- PSLF Program qualification
- Pet insurance discounts
What we ask...
We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit. Additionally, we ask for the following:
MUST HAVES - Required Qualifications
- A state of Iowa LPN license or Medical Assistant Certificate.
- A minimum of one year of full-time experience in a medical office setting.
- Excellent written and verbal communication skills.
SHOULD HAVES - Preferred Qualifications
- Must be comfortable with a fast paced environment.
- Must be able to multitask while providing excellent customer service.
- Able to think and act quickly to resolve complex problems using creative/critical thinking, resourcefulness, and tact
- Able to establish and maintain effective working relationships.
- Collaborative and able to work effectively with others regardless of backgrounds, identities, and goals
The IDEAL Candidate:
- Is patient and calm under pressure and able to deal with challenging situations with a good attitude.
- Is approachable, warm, welcoming, and easy to connect with.
- Speaks a language(s) in addition to English
- Has personal knowledge and understanding gained through lived experience and the ability to draw on that experience to support others on the journey to stability, recovery, and healing.
About YSS...
One of Iowa's oldest and largest, youth-serving, nonprofit organizations, YSS's mission is to create hope and opportunity by putting kids first. We offer education, counseling, and stability to help youth succeed. With a diverse leadership team and a new 50-acre recovery campus opening in 2024, YSS is growing and evolving to meet the needs of our communities. For more about YSS, visit https://www.yss.org/.
Helpful to Know
YSS is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace. We believe that our strength lies in the unique perspectives and backgrounds of our employees. We strive to create an environment where all individuals are treated with respect and have equal opportunities to succeed. Our ongoing efforts to promote diversity and inclusion are central to our mission, and we are dedicated to continuous improvement in these areas.
YSS is a nicotine-free workplace.
The YSS Hiring Process
Communication with applicants is done primarily via email from our Paycom system. Please check your messages regularly. If you don't see messages in your inbox, please check your spam/junk folder. If you have questions about your application, please email recruitment@yss.org.
1. Application - Complete an online application at https://www.yss.org/ysscareers/.
2. Assessment – Applications are reviewed for qualifications.
3. Interview – Initial phone interviews or direct in-person/virtual interviews..
4. References – Submit name, title, email, and phone number for three or more references.
5. Pre-employment Screening – YSS conducts criminal background checks and motor vehicle checks. If applicable, professional licensure is also verified.
6. Offer – Selected applicants will receive a formal offer of employment in the Paycom system.
Salary : $14 - $22
