What are the responsibilities and job description for the Front Desk Dental Receptionist position at Yuba City Family Dental (Formerly Fit Dental)?
Job Summary
We are looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our dental office. The ideal candidate will excel in customer service, scheduling, and managing the day-to-day operations of a busy front desk.
Responsibilities
- Greet patients with a warm and welcoming demeanor, ensuring a positive experience from check-in to check-out.
- Schedule and confirm patient appointments efficiently.
- Answer phone calls, respond to inquiries, and assist with patient needs.
- Verify insurance eligibility and process claims accurately.
- Collect and process payments, including co-pays and outstanding balances.
- Maintain patient records in electronic health record systems
- Coordinate with dental assistants, hygienists, and dentists to ensure smooth office workflow.
- Keep the front office area clean, organized, and professional.
Qualifications
- Previous experience in a dental or medical front office role (preferred).
- Proficiency in electronic health record systems such as Dentrix or Epic (preferred).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Basic understanding of dental terminology and insurance processes (preferred).
- Customer service-focused with a professional and friendly attitude.
- Bilingual (a plus but not required).
If you have a passion for customer service and enjoy creating a welcoming atmosphere for patients, we’d love to hear from you!
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
Schedule:
- Day shift
- No weekends
Work Location: In person
Salary : $20