Safety and Security Officer

Under general supervision, performs work of routine difficulty in monitoring and securing assigned premises as well as identify risks to staff and patrons; this position has department specific responsibility.

(Illustrative Only) Provides the safety, accountability, health and welfare of employees, customers and the public; monitors the safety and security of premises to prevent theft, property damages, violence or infractions of rules; monitors and reviews security cameras for any suspicious activities or safety discrepancies. Manages security camera storage and responds to security footage request from authorized county personnel and law enforcement; monitors and authorizes entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises; conducts periodic interior and exterior security/safety tours of the premises to ensure the health and safety of employees and customers and to identify possible safety hazards in the workplace; thoroughly examines and inspects interior and exterior doors to ensure proper function and security; maintains records and writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences; responsible for access control to department facilities including proxy card requests, key control, security cameras and building security; assist the safety division with maintaining and updating department emergency response plans and procedures; mitigates disturbances, responds to requests for security, duress alarms, threats, assaults, emergency evacuations, and other situations that require security or medical attention and takes appropriate action; warns persons of rule infractions or violations; Notifies police or fire departments in case of emergency, such as fire or presence of unauthorized persons; circulate among visitors, patrons, and employees to preserve order and protect property; conducts quarterly testing of panic buttons and security alarm systems; assists with providing training on security/safety procedures; updates and maintains safety database for data collection in order to monitor the County’s safety and security programs; prepares and presents safety and security related trainings; performs general research, completes special projects, and prepares reports as needed; assists with the radio organization, operations, inventory and procedures; ensures a safe passage for the public, elected officials, and candidates for office on their way to and from voting stations; to ensure a safety environment during elections is not breached and responsible for the security of voting materials from theft or misuse; provides excellent customer services to staff and voters; to ensure that voters and other guests remain in their designated area and do not cross barriers which leads to un-authorized areas; ensures that customers entering the building behave in a professional manner so as not to breach the secrecy of vote; answer telephone calls to take messages, answer questions, and provide information during business hours, if applicable; assists with any evacuation procedures in the event of an emergency; may respond to emergency situations involving County equipment, facilities, operations, and employees; subject to “call in” during non-work hours in response to emergency situations; answers alarms and investigates disturbances; maintains high standards of confidentiality regarding employee information; performs routine clerical duties; regular and reliable attendance is required; performs other duties as assigned.

High School Diploma or GED equivalent; AND three (3) years of safety and security, law enforcement, public safety or customer-intensive public service experience; must obtain certification as Basic Life Safety and CPR/AED provider within six (6) months of employment; must possess and maintain a valid Arizona driver’s license; requires successful completion of a background check. 

Knowledge of: County policies and procedures; public safety and security; customer and personal service; laws, legal codes and government regulations; administrative and clerical procedures and systems.

Skill in: Effectively communicating with individuals of various socioeconomic, ethnic and cultural backgrounds; de-escalation techniques; creating and maintaining reports, spreadsheets, and files; analyzing situations, detecting problems, and documenting atypical occurrences; responding to emergencies and stressful situations calmly, quickly, and decisively; report preparation and record keeping; reading comprehension and active listening; adapting quickly to changes in procedures and conditions; and to interruptions which disrupt the workflow; ensuring accuracy and completeness of records; reading and interpreting documents; analyzing and evaluating administrative needs, identifying problems, and developing feasible solutions; establishing and maintaining effective working relationships with employees, local, State, and Federal agencies, and the public; effectively speaking and interacting with others.

Ability to: Identify problem sensitivity and selective attention; maintain effective working relationships with co-workers and the public; deescalate potential threats; effectively communicate effectively verbally and in writing; lift fifty (50) pounds, bend, stoop, squat, kneel, stand, and walk over rough, uneven or rocky surfaces; perform other body movements consistent with the job responsibilities and work outdoors exposed to extreme climate; perform the essential functions of the job specifications with or without a reasonable accommodation.

The usual and customary methods of performing the job’s functions require the following physical demands: occasional lifting, carrying, pushing and/or pulling; some stooping, kneeling, crouching and/or crawling and significant fine finger dexterity; generally the job requires 20% sitting, 60% walking and 20% standing; the job is performed under temperature variations and under extreme likelihood of verbal abuse from hostile and frustrated customers.