What are the responsibilities and job description for the PBX Operator - PRN position at Yuma Regional Medical Center?
Job Description
Work Status Details: PRO RE NATA - AS NEEDED | 36.00 Hours Every Two Weeks
Shift: Varied
Pay Rate Type: Hourly
Location: Yuma Regional Medical Ctr
Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.
Min = $16.56
Mid = $20.70
Max = $24.84
Summary
The PBX Operator manages Telephone Switchboard and other communication tools and information systems to assist customers; manages emergency alarm panel and code phone; utilizes proper telephone etiquette and provide exceptional customer service; provides information to customers, while staying consistent with Privacy Policies
Responsibilities
Operates telephone switchboard to receive and send calls (AVAYA); utilizes various communication tools and information systems to facilitate communication between internal and external customers (Information system, EPIC, Overhead paging, Vocera group messaging system, 2 Way Radio, Beeper System, Long distance assistance).
Accurately and efficiently processes a high volume of calls; utilizes proper telephone etiquette and provides exceptional customer service; complies with Performance Standards, in terms of Fast, Friendly, and Knowledgeable support service.
Participates in team goal activities, information management, and training of new hires.
Other duties as assigned.
Education
Essential:
REQUIRED: 2 years related experience
Why Yuma Regional Medical Center?
Yuma Regional Medical Center (YRMC) is located in Yuma, AZ. Our purpose is building a healthier tomorrow. We strive by putting patients first as they are the center of every decision and action we take. YRMC is rooted in the community by living and breathing the dynamic nature of our region. Being committed to progress by constantly and consistently advancing healthcare, creating meaningful experiences and improving the lives of everyone around us.
Our Values
Bring Kindness | Achieve Together | Aspire For Better | Do The Right Thing | Lead With Optimism |
About Yuma, AZ
Named by the Guinness World Records as the Sunniest City on Earth with winters averaging temperatures of 70 degrees, sunny days and cooler nights.
Yuma, Arizona is a place to explore the great outdoors with hiking, jet skiing, boating and off-roading. Don’t forget to soak up the sun at the great Colorado River or one of Yuma’s many lakes.
Yuma is centrally located in Southwest Arizona, within a short drive to many popular attractions and destinations.
https://www.visityuma.com/
https://www.yumachamber.org/
Bring your skills to one of the sunniest places on earth - Yuma, AZ!
Physical Requirements and working conditions for this position will be provided to you up on interview.
Work Status Details: PRO RE NATA - AS NEEDED | 36.00 Hours Every Two Weeks
Shift: Varied
Pay Rate Type: Hourly
Location: Yuma Regional Medical Ctr
Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.
Min = $16.56
Mid = $20.70
Max = $24.84
Summary
The PBX Operator manages Telephone Switchboard and other communication tools and information systems to assist customers; manages emergency alarm panel and code phone; utilizes proper telephone etiquette and provide exceptional customer service; provides information to customers, while staying consistent with Privacy Policies
Responsibilities
Operates telephone switchboard to receive and send calls (AVAYA); utilizes various communication tools and information systems to facilitate communication between internal and external customers (Information system, EPIC, Overhead paging, Vocera group messaging system, 2 Way Radio, Beeper System, Long distance assistance).
Accurately and efficiently processes a high volume of calls; utilizes proper telephone etiquette and provides exceptional customer service; complies with Performance Standards, in terms of Fast, Friendly, and Knowledgeable support service.
Participates in team goal activities, information management, and training of new hires.
Other duties as assigned.
Education
Essential:
- HS DIPLOMA/GED
REQUIRED: 2 years related experience
Why Yuma Regional Medical Center?
Yuma Regional Medical Center (YRMC) is located in Yuma, AZ. Our purpose is building a healthier tomorrow. We strive by putting patients first as they are the center of every decision and action we take. YRMC is rooted in the community by living and breathing the dynamic nature of our region. Being committed to progress by constantly and consistently advancing healthcare, creating meaningful experiences and improving the lives of everyone around us.
Our Values
Bring Kindness | Achieve Together | Aspire For Better | Do The Right Thing | Lead With Optimism |
About Yuma, AZ
Named by the Guinness World Records as the Sunniest City on Earth with winters averaging temperatures of 70 degrees, sunny days and cooler nights.
Yuma, Arizona is a place to explore the great outdoors with hiking, jet skiing, boating and off-roading. Don’t forget to soak up the sun at the great Colorado River or one of Yuma’s many lakes.
Yuma is centrally located in Southwest Arizona, within a short drive to many popular attractions and destinations.
https://www.visityuma.com/
https://www.yumachamber.org/
Bring your skills to one of the sunniest places on earth - Yuma, AZ!
Physical Requirements and working conditions for this position will be provided to you up on interview.
Salary : $17 - $25
