TCW Housing Benefits Coordinator

Job Description

The Housing Locator's primary goal is to locate affordable housing units that meet the needs of program participants.

• Develop and maintain relationships with landlords and rental properties.
• Provide ongoing landlord retention services.
• Work with program participants and their housing case manager to understand their needs.

Duties and Responsibilities

• Conduct outreach and marketing for new landlords and property providers.
• Create housing stock/inventory by identifying available affordable housing units.
• Conduct need assessments to identify client's housing needs and barriers to Permanent Housing.
• Develop housing search plans with program participants and housing case managers.
• Conduct housing search services to ensure clients secure permanent supportive housing within contractual time frames.
• Manage landlord incentives.
• Serve as primary point of contact for landlords and property providers.
• Act as liaison between landlords, housing authority (if applicable), case management team, and participant.
• Address issues related to maintenance, health, safety, housing quality standards, rental payment, etc.
• Conduct unit inspections (pre-and-post housing).
• Maintain proactive communication with landlords/property managers.
• Assess damage to units and arrange for repairs.
• Educate landlords and program participants on landlord/tenant rights.
• Work in close partnership with housing case management team to understand program participants' needs.
• Provide on-call services for landlords, property managers, and/or realtors involved in housing clients.
• Prepare, maintain, and update clients' hard case files/e-files related to the case.
• Model Yurok Tribe's approach, mission, and core values in all communication, correspondence, community events, coalitions, and advocacy efforts.

Requirements

• Bachelor's degree in a related field.
• One year job specified experience (G8) or two years' job specified experience (G9).
• Ability to respond to landlords and clients in a calm, empathetic, and professional manner.
• Excellent written and oral communication skills.
• Ability to work independently and support team efforts.
• Microsoft Office skills.
• Good understanding of case management and development of case plans for clients.
• Knowledge of laws, rules, and regulations including policies, procedures, programs, and goals of public social service agencies.
• Able to exercise sound judgment when organizing, directing, prioritizing, and assigning activities.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Conditions of Employment

• All applicants are subject to the Tribe's Drug and Alcohol Policy including pre-employment screening.
• All applicants will acknowledge and follow all Yurok Tribe personnel and other policies and procedures.
• The Yurok Tribe is an equal opportunity employer who exercises Indian preference.
• Valid state issued driver's license and/or ability to obtain a California driver's license.
• Must be insurable on the Tribe's insurance policy.
• Must pass a background investigation and fingerprint clearance.