Demo

Import Customs Brokerage Supervisor

Yusen Logistics
College Park, GA Other
POSTED ON 12/21/2024
AVAILABLE BEFORE 12/20/2025

Overview

Position Summary: 

 

The Import Supervisor is responsible for overseeing the work of Entry Writers. The Supervisor ensures that shipments are custom cleared and transported to destinations according to customers’ requirements

 

Responsibilities

Essential Duties and Responsibilities:

 

  • Supervise the functions of Entry Writers: prioritizing work, determining schedules, assigning daily tasks, establishing or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Entry Writing activities
  • Supervise and assist in daily import activities including auditing files for accurate documentation (customs, operation and accounting), ensuring timely and accurate payment of duty payment(s).
  • Reports customer complaints and escalated shipping problems (i.e., delayed, missing, or damaged freight; strikes; embargoes, etc.) to management and participates in problem resolution planning. 
  • Executes plans directed by management in resolving complaints, timeliness of work completion, and re-prioritizing of work flow in critical situations.  Provides up-to-date freight status and arranges special trucking for specific “hot” freight.
  • Oversees billing processes, coordinates collections and resolves major billing problems;
  • Reviews and updates customer profiles, reviews and updates rate structures, supports the sales department with customer information, rates etc.

 

Supervisory Responsibilities

 

  • Supervises Entry Writers. Carries out supervisory responsibilities according to the organization's management policies, procedures and any applicable laws. Responsibilities include determining staffing needs , hiring and training, planning and assigning daily work, providing on going feedback , conducting performance appraisals, addressing performance issues and resolving problems

Qualifications

Education and Experience:

 

High School diploma or GED plus three to five years of relevant experience in Customs Brokerage business.  1 year of previous supervisory experience is preferred.

 

Essential Job Functions

  • Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
  • Must have strong organizational and time management skills.
  • Ability to organize and manage multiple priorities.
  • Must have knowledge of import operations

 

 

 

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

 

Benefits

Yusen offers a generous Employee Benefits Package including:

  • Medical, Dental, and Vision beginning the 1st of the month following start date
  • 401k with a company match
  • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

 

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

 

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

 

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

 

JILPOST

 

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Import Customs Brokerage Supervisor?

Sign up to receive alerts about other jobs on the Import Customs Brokerage Supervisor career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$76,948 - $105,657
Income Estimation: 
$86,337 - $126,161
Income Estimation: 
$47,002 - $61,374
Income Estimation: 
$53,072 - $65,434
Income Estimation: 
$86,337 - $126,161
Income Estimation: 
$123,378 - $154,418

Sign up to receive alerts about other jobs with skills like those required for the Import Customs Brokerage Supervisor.

Click the checkbox next to the jobs that you are interested in.

  • Account Reconciliation Skill

    • Income Estimation: $40,700 - $60,531
  • Accounts Payable Skill

    • Income Estimation: $43,358 - $53,041
    • Income Estimation: $46,363 - $57,240
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Yusen Logistics

Yusen Logistics
Hired Organization Address Torrance, CA Other
Overview Salary Range: $90,910-$155,368 Position Summary The Manager of Quality & Governance position is responsible for...
Yusen Logistics
Hired Organization Address Port Murray, NJ Full Time
Industrial Facilities Engineer We are seeking an experienced industrial facilities engineer to join our team. This role ...
Yusen Logistics
Hired Organization Address Port Murray, NJ Full Time
Maintenance Operations Professional We are seeking a highly skilled maintenance operations professional to join our team...
Yusen Logistics
Hired Organization Address Port Murray, NJ Full Time
Warehouse Equipment Technician Position This role involves performing routine maintenance and repairs on warehouse equip...

Not the job you're looking for? Here are some other Import Customs Brokerage Supervisor jobs in the College Park, GA area that may be a better fit.

Specialist, Customs Brokerage

RIM logistics, Atlanta, GA

Customs Brokerage Entry Writer

Glovis America Inc, Duluth, GA

AI Assistant is available now!

Feel free to start your new journey!