What are the responsibilities and job description for the Full Time Shelter Support Specialist - Day Hours position at YWCA Cass Clay?
YWCA Cass Clay is currently hiring a Full-Time Day Shelter Support Specialist to work Moday - Friday to assist with daily shelter operations. The hours of this position are 7am - 4pm. Benefits, PTO, and paid holidays are included.
Job Duties:
- Admit women and children to the Shelter, complete intake paperwork, and orient individuals to the YWCA Emergency Shelter and its policies.
- Ensure clients are complying with program guidelines and procedures.
- Ensure residents are supplied with necessary items (food, clothing, etc.)
- Maintain staff and participant records including admittance, daily journal, resident’s log, shelter duty checklist, child protection, and other reports as assigned.
- Ensure security of the shelter: locks, security systems, fire alarm systems, and security checklist. Respond appropriately to alarms and emergency situations, including the use of First Aid and CPR.
- Performs general administrative functions such as documentation within the communication log, answering the phone, and responding to in-person inquiries in a professional and timely manner.
- Provides appropriate information and referrals for those who need other resources.
- Provide an immediate and professional response to any emergency or disturbance within the YWCA Cass Clay.
- Provides consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.
- Attend scheduled Shelter meetings.
- Provide off-site clients with food baskets and supplies as applicable.
- Prepare sleeping rooms by cleaning and stocking.
- Sorting and organizing donations.
- Maintain cleanliness of shelter and general organization of shelter.
- Delivers services with safety, respect, and effectiveness.
- Other duties as assigned.
Qualifications:
- Female (BFOQ)
- High school graduate. 2 years of college in a related human service field or equivalent education/experience is required.
- Training or experience in working in crisis intervention.
- CPR and First Aid certified.
- Must have excellent oral, written, and interpersonal communication skills.
- Knowledge of domestic violence, homelessness, mental illness, chemical dependency, and child development issues is essential. Knowledge of community resources is helpful.
- Prompt and reliable attendance is required.
- Meet all background check requirements.
- An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay, which is eliminating racism and empowering women.
