What are the responsibilities and job description for the COMMUNITY BASED SERVICES ADVOCATE position at Ywca Central Massachusetts Inc?
The YWCA is seeking a dedicated and compassionate Community-Based Services Advocate to provide critical services to victims of domestic violence. This role involves crisis intervention, advocacy, counseling, and education, with a focus on promoting healthy, non-violent relationships within the community.
RESPONSIBILITIES:
- Provide crisis intervention services and individual/group advocacy to victims of domestic violence in both community and agency settings.
- Assess and identify high-risk clients, facilitating access to shelter and related services.
- Develop and maintain strong partnerships with schools, community organizations, and faith-based groups to support collaborative efforts and provide community education.
- Deliver educational presentations and training on topics such as healthy relationships, child abuse, bullying, teen dating violence, and domestic violence.
- Promote community-wide attitude shifts towards healthy, non-violent relationships and address factors that condone intimate partner violence.
- Maintain accurate and confidential client records in compliance with agency policies.
- Collect and maintain required statistics for funding and reporting purposes.
- Attend agency meetings, in-service trainings, and community education events.
- Maintain and update community resource contacts to support clients.
- Adhere to all YWCA and related agency policies and procedures.
- Perform additional tasks as assigned by the Director.
- Bilingual in Spanish and English preferred
- Experience working with diverse populations and understanding of cultural sensitivities.
- Proven ability to collaborate effectively with professionals and teams.
- Strong ability to maintain professional boundaries and client confidentiality.
- Empathetic, non-judgmental, and skilled in active listening.
- Excellent written and oral communication skills.
- Familiarity with community resources and networks.
- Proficient in computer skills, including data entry and documentation.
- Public speaking experience, with the ability to engage diverse groups of all ages preferred
Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.
YWCA is an affirmative action/equal employment opportunity employer.
