What are the responsibilities and job description for the Crisis Advocate & Counselor position at YWCA Greater Harrisburg?
The YWCA Greater Harrisburg is seeking a full-time professional to serve as a Crisis Advocate & Counselor to provide intervention and support services to individuals impacted by domestic and sexual violence.
In this role, the Crisis Advocate & Counselor provides medical and legal accompaniments, crisis intervention, hotline counseling, shelter support, emergency protection order assistance, advocacy, and short-term empowerment-based counseling services including individual and support group counseling.
Position Details:
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In this role, the Crisis Advocate & Counselor provides medical and legal accompaniments, crisis intervention, hotline counseling, shelter support, emergency protection order assistance, advocacy, and short-term empowerment-based counseling services including individual and support group counseling.
Position Details:
- Starting Salary $20.51/hr
- Please note that this position comes with compensated on-call responsibilities.
- Working hours are 37.5 hours per week, working Tuesday – Saturday 4 p.m. – midnight
- Professional attitude and demeanor
- Respect, accountability, and inclusivity
- Self-determination, motivation, and initiative
- Successful history of meeting goals and objectives
- Ability to respond professionally in crisis situations and adapt to changing environments
- Experience providing crisis or counseling-related services
- Exceptional organization, time management, and record-keeping skills
- Ability to apply basic skills for effective written and verbal communication
- Understanding of victim issues, including training in the area of crisis intervention, advocacy, and trauma
- Knowledge of trauma-informed practices
- General knowledge of community resources, legal system, and law enforcement
- Effective computer skills and ability to learn new case management software programs
- Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
- Previous experience in providing advocacy, social work, human services, or other supportive services
- Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
- FBI, Child Abuse, and State Police Clearances
- Medical, Dental, & Vision Insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Paid time off
- Professional development assistance
- Pension Retirement plan
- 11 Paid Holidays
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