MISSION STATEMENT :
Eliminate racism, empower women, and promote peace, justice, freedom and dignity for all.
PRIMARY FUNCTION :
The Shelter Advocate provides crisis intervention and creates a safe and welcoming environment for survivors of domestic violence, sexual assault, and human trafficking and their children by providing emotional support, connecting residents to resources, and facilitating activities in shelter to build community. This role will work 3rd shift with weekend and holiday schedule flexibility required.
QUALIFICATIONS :
- High school diploma or equivalent required; Bachelor's degree in human services or related field or specialized training in domestic violence preferred.
- One-year experience in crisis intervention and residential service preferred.
- Demonstrated ability to manage conflict and adept at deescalation techniques
- Demonstrated strong oral and written communication skills.
- Demonstrated ability to work with people of diverse backgrounds.
- Demonstrated ability to be empathetic and establish rapport.
- Demonstrated ability to establish and maintain appropriate boundaries.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
RESPONSIBILITIES :
Provides crisis intervention and individual support.Answers agency crisis line and responds to client crisis needs.Links clients with community resources.Maintains confidential, accurate, and timely client records and documentation.Monitors building and shelter security systems and procedures.Provides admittance and intake of shelter residents; arranges alternate shelter, as needed.Coordinates and facilitates shelter programming activities including, but not limited to : field trips, recreational outings, in-shelter activities, co-location of community resources, and holiday celebrations.Assists in activities related to daily shelter operations.Completes cleaning tasks assigned during scheduled shifts.Assures necessary maintenance and custodial functions, as needed.Safeguards confidential information gained as a result of the position.Complies with applicable local, state and federal licensing requirements / certification and or regulations.Complies with Association policy regarding required reporting of child abuse, elder abuse, suicide and homicide.Works cooperatively with program participants, YWCA staff and volunteers.Completes special projects and performs other duties as assigned.WORKING CONDITIONS AND ESSENTIAL FUNCTIONS :
Sitting, standing, kneeling, bending, some lifting required at 10 lbsFrequently required to standFrequently required to walkFrequently required to sitFrequently required to utilize hand and finger dexterityOccasionally required to climb, balance, bend, stoop, kneel or crawlFrequently required to talk or hearOccasionally required to taste or smellOccasionally exposed to wet and / or humid conditions (non-weather)Occasionally work near moving mechanical partsOccasionally work in high, precarious placesOccasionally work around fumes, airborne particles, or toxic chemicalsOccasionally exposure to outside weather conditionsOccasionally exposure to extreme heat or cold (non-weather)Occasionally exposure to bloodborne and airborne pathogens or infectious materialsWhile performing the duties of this job, the noise level in the work environment is usually moderateThe employee must occasionally lift and / or move more than 10 poundsSpecific vision abilities required by this job include : All-Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focusAdditional remarks regarding work environment : ability to work in a faced paced environment.Specialized equipment, machines, or vehicles used : computer and motor vehicleTRAINING REQUIREMENTS :
Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.Racial Justice TrainingOrientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.Other appropriate training and in-service which will occur during employment.The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
