Adult Literacy Associate

Position Summary

The Adult Literacy Associate serves as a bridge between the client and the Family Learning Center programs/services. A minimum of 50% of this role will involve in-person responsibilities, including teaching, proctoring, and community engagement. The remaining time will be dedicated to program support, such as answering client inquiries, managing enrollments, and ensuring program effectiveness. This position will also represent YWCA at community meetings and events, participate in committees, and assist the VP of Youth Services & Adult Education in developing partnerships to advance program goals.

Relationships And Contacts

• Within the organization: Maintains frequent and close working relationships Family Learning Center team members and leadership.
• Outside the organization: Maintains frequent and professional working relationships with clients.
  
  

Work With Us And Receive

• 10 Paid Holidays.
• Employer Paid Medical.
• Employer Paid Long Term Disability.
• Parental Leave.
• 2 Floating Holidays.
• Employer Paid Vision.
• Employer Paid $25K Life.
• Health Reimbursement.
  
  

For faster consideration, please use the link below to apply:

https://apply.appone.com/job/67e4065d77324615502cf5f2

Essential Responsibilities

• Teach adult education classes in accordance with established curricula.
• Manage all Adult Education program enrollments.
• Staff official HiSET testing days (2x/month) at YWCA Nashville (Woodmont location).
• Lead weekly New Student Orientation sessions.
• Administer HiSET, and OPT assessments in accordance with established criteria.
• Develop educational plans and set goals with individual students.
• Create and maintain grade/skill level baseline data and incremental grade/skill level gains.
• Provide timely and accurate entry of client information.
• Offer a welcoming and encouraging client experience.
• Create and organize new student files.
• Track and monitor Adult Education attendance, submit weekly reports, and input data into software programs like Efforts to Outcomes (ETO).
• Attend program-specific and professional development activities.
• Actively participate in community meetings, events, and committees as a representative of YWCA Nashville & Middle Tennessee.
• Collaborate with the VP of Youth Services & Adult Education to establish and strengthen community and organizational partnerships.
  
  

Additional Responsibilities

• Maintains confidential electronic files for current Adult Ed students.
• Assists with departmental projects, including graduation.
• Attends HiSET team meetings, All Staff and other YWCA meetings as requested.
• Always provides quality customer service.
• Performs other duties as assigned.
  
  

Minimum Requirements

Education and Experience:

• Bachelor’s degree required.
• Minimum of one year experience in adult education instruction or similar field, preferably in High School Equivalency (HSE).
• Proficient in Microsoft Office; experience with Zoom required.
  
  

Physical Requirements

• While performing the duties of this job, the employee will be required to communicate verbally with peers/general public, clients and vendors.
• Tolerant to various noise levels: noise level in the work environment varies – may be very quiet to moderate.
• Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time.
  
  

Other Requirements

• Ability to work flexible hours, including evenings and occasional weekends.
• Must possess and maintain a valid driver’s license, motor vehicle insurance that complies with local laws, and a clean motor vehicle report (MVR).
  
  

Skill Competencies

• Ability to interact with a wide range of diverse backgrounds and social economic levels.
• Microsoft Office proficiency and accuracy in data entry.
• Effective time management and organizational skills in a varied environment.
• Ability to speak concisely and effectively.
• Ability to portray patience and compassion to clients.
• Proficiency in varying presentations to meet different learning styles.
• Ability to monitor participant interaction and adjust as needed.
• Effective written communication skills.
• Excellent interpersonal and relationship building skills.
• Willingness to support the mission of the YWCA and ability to convey its importance both verbally and in writing.
  
  

The YWCA of Nashville and Middle Tennessee reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.