Part-time On-Call Accompaniment Advocate

Job Summary

The On-Call Accompaniment Advocate, as a key member of the Sexual Assault Response Team, will be the primary point of contact on the front line for survivors and will serve as 24-hour coverage to accompany survivors of sexual violence to the hospital, police station, Bergen County Prosecutor’s office, legal proceedings, and/or other locations.

Key Responsibilities

• Provide coverage/ availability for 24-hour shifts for accompaniments to local hospitals, police stations, or prosecutors’ office for SART activations
• Provide crisis intervention; provide on-call coverage for the hotline and accompaniments
• Attend and participate in all healingSPACE CSVA volunteer meetings
• Engage in frequent refresher training courses/ other provided learning material to remain up to date with CSVA standards
• Respond to callers on the hotline and/or chat/text functions by providing crisis intervention, emotional support, information and/or referral.
• Adhere to agency policies and work rules, including confidentiality and code of ethics
• Attend healingSPACE and YWCA trainings and continuing education activities as assigned
• Completion of all required documentation post accompaniment in a timely manner
• Serve as on-call coverage to assist with matters that may arise from outside vendors (RAINN, iCarol)
• Assist Hotline Services Training Coordinator with responsibilities related to 40 hour Confidential Sexual Violence Advocate Training
• Assist Hotline Services Training Coordinator in recruitment and retention for volunteers, including volunteer engagement, monthly meetings, etc.
• Collaborate with Supervisor of Hotline Services in matters related to self-harm, danger to others, or child abuse to assess need and ensure hotline advocates follows appropriate policy and procedures
• Maintain volunteer files and agency forms as required
• Respond to callers on the hotline by providing crisis intervention, emotional support, information and/or referral.
• Perform general administrative support such as answering program correspondence, generating reports, entering client data from hotline/accompaniment shifts and other outreach and prevention activities
• Adhere to agency policies and work rules, including confidentiality and code of ethics
• Participate in agency staff meetings and other team meetings as required by department director
• Attend healingSPACE and YWCA trainings and continuing education activities as assigned
• Other duties as assigned by Supervisor of Hotline Services and Program Director

Qualifications

Education/Experience:

• Bachelor’s degree in a social science discipline such as Social Work, Women’s & Gender Studies, Sociology, Psychology, Human Services or related field.
• Experience providing crisis intervention services and victim services preferably within sexual violence.
• Experience working with people from diverse backgrounds.
• Valid New Jersey Driver’s License and willingness to travel as needed.
• Commitment to serving all clients in a manner which facilitates healing and empowerment.
• Commitment to the YWCA and healingSPACE missions.

Licensing and/or Certifications:

• Will be required to complete and maintain credentials as a Confidential Sexual Violence Advocate (CSVA) for New Jersey

Knowledge:

• Bilingual Spanish/English preferred, particularly spoken.

Skills and Abilities:

• Demonstrates effectiveness in communicating ideas clearly, both verbally and in writing.
• Experience aiding survivors of sexual violence either individually or as a member of a collaborative infrastructure such as a community or college based SART team
• Crisis intervention experience.
• Demonstration of cultural awareness, sensitivity, and competency.
• Has or acquires basic knowledge of YWCA computer system and programs.
• Demonstrates maturity and professionalism; ability to handle sensitive and confidential situations with discretion.

Physical Requirements:

• Must be able to travel to different locations as described below

Travel:

• This position requires travel within the communities it serves, and occasionally between YWCA Facilities. Must have access to transportation and must remain local (within 1 hour) of Bergen County during shift. (Travel required to Englewood Hospital, Hackensack University Medical Center, Valley Hospital, Holy Name Medical Center, Bergen County Prosecutor’s office, and/or any Bergen County Police Station)

Miscellaneous:

• This position has flexible hours and requires the use of personal cellular device that is fully functional. This includes access to functioning cellular service and data outside of healingSPACE office.

What We Offer:

• Flexible Work Hours and Hybrid Work Model
• Professional Work Environment
• Mission Driven Organization

YWCA Northern New Jersey is an Equal Opportunity Employer committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, and service partners. Therefore, YWCA Northern New Jersey does not discriminate against applicants or employees because of their age, color, disability, ethnicity, gender, gender identity or expression, marital status, citizenship, national origin or ancestry, race, religion, sexual orientation, genetic information, domestic violence victim status, familial status, military or veteran status or on any other basis prohibited by law.

Job Type: Part-time

Pay: $23.00 per hour

Benefits:

• Flexible schedule

Schedule:

• On call

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Hackensack, NJ: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: Multiple locations

Salary : $23